Hotjar: We’re currently investigating an issue with heatmaps being displayed. We’ll be posting more updates as we learn more.
Timeline of updates
- resolved
The heatmap viewer has been monitored and tested and is working.
From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Hotjar, started 2019-01-18 12:28 UTC, resolved after 58 min, 1 update(s).
- Title
- We’re currently investigating an issue with heatmaps being displayed. We’ll be posting more updates as we learn more.
- Vendor
- Hotjar
- Date
- URL
- https://rewindex.com/company/hotjar/incidents/5n4c5pqx8x83
Hotjar profileRecent Hotjar incidentsAll outages on January 18, 2019Hotjar in January 2019MarkdownJSON