CompaniesShopifyMonthly reportsJanuary 2019
Shopify in January 2019: incidents, uptime and changes
11incidents posted
5labelled major or critical
99.38%free of major/critical
98.29%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 4 h 36 min, incident time 12 h 41 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 5 · Minor 5 · No impact listed 1
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Analytics and reports not loading correctly | Major | 1.3 h | resolved | 01-07 | |
| Admin is not loading correctly for some stores | Major | 37 min | resolved | 01-10 | |
| Search not working on Shopify admin and Shopify web pages | Major | 45 min | resolved | 01-15 | |
| Paypal Payments Pro US not appearing at checkout | Major | 1.4 h | resolved | 01-29 | |
| Orders page not loading correctly for some stores | Major | 36 min | resolved | 01-29 |
Other incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Degraded performance for some Shopify apps | Minor | 1.8 h | resolved | 01-11 | |
| Shopify Flow experiencing delays | Minor | 2.0 h | resolved | 01-16 | |
| Search and Analytics delays on Shopify admin and Shopify web pages | Minor | 1.1 h | resolved | 01-18 | |
| New store signups not completing | No impact listed | 18 min | resolved | 01-28 | |
| Shopify Flow experiencing delays | Minor | 3.1 h | resolved | 01-30 | |
| Admin, API, and Storefront experiencing degraded performance for some stores | Minor | 14 min | resolved | 01-30 |
Cite this
Shopify posted 11 status incidents in January 2019 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Shopify in January 2019
- Vendor
- Shopify
- Date
- URL
- https://rewindex.com/company/shopify/2019/01