# Outages on January 24, 2019 (UTC)

> 16 incidents started on January 24, 2019 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Gorgias, npm, Greenhouse); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-01-24
Last updated: 2019-01-25T18:11:00Z

- Incidents started: 16 (major/critical: 3, other: 13) across 14 vendors
- Still open from earlier days: 6 · Maintenance windows: 13 · Detected outage events: 0
- By vendor impact label: critical 1, major 2, minor 9, none 4
- Previous day with incidents: [2019-01-23](https://rewindex.com/outages/2019-01-23.md) · Next: [2019-01-25](https://rewindex.com/outages/2019-01-25.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Major outage of the Helpdesk](https://rewindex.com/company/gorgias/incidents/j0j6f4ntrck9.md) | critical | 2019-01-24 04:44 UTC | 2019-01-25 18:11 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Website outage for logged-in users](https://rewindex.com/company/npm/incidents/nx93x7603yrp.md) | major | 2019-01-24 08:35 UTC | 2019-01-24 23:25 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Increased Errors Greenhouse Recruiting](https://rewindex.com/company/greenhouse/incidents/p1mxn4522kq6.md) | major | 2019-01-24 21:52 UTC | 2019-01-24 23:06 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Delayed Monitor Notifications](https://rewindex.com/company/datadog/incidents/svjmb3tdzbc4.md) | minor | 2019-01-24 02:43 UTC | 2019-01-24 04:44 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Degraded performance with the Management API](https://rewindex.com/company/contentful/incidents/kpqhzn2t9xlx.md) | minor | 2019-01-24 09:36 UTC | 2019-01-24 12:37 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Two-way call failures on the Voice API](https://rewindex.com/company/plivo/incidents/z1r9g6mzh35t.md) | minor | 2019-01-24 12:47 UTC | 2019-01-24 13:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outbound SMS to Telkomsel in Indonesia degraded](https://rewindex.com/company/twilio/incidents/jzzk62f1hjn6.md) | minor | 2019-01-24 14:28 UTC | 2019-01-24 20:38 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Elevated data processing delays for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/zlm0wqs0b8w6.md) | minor | 2019-01-24 16:57 UTC | 2019-01-24 18:40 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (EU hosted only)](https://rewindex.com/company/sparkpost/incidents/slq48yrqq2dk.md) | minor | 2019-01-24 17:16 UTC | 2019-01-24 20:23 UTC | resolved |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [Alert emails are being delayed](https://rewindex.com/company/logz-io/incidents/cpwv41553v4g.md) | minor | 2019-01-24 17:20 UTC | 2019-01-24 17:49 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Reports page is under maintenance](https://rewindex.com/company/opsgenie/incidents/gd7sz5y328mp.md) | minor | 2019-01-24 19:03 UTC | 2019-01-24 19:14 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Intermittent outbound call failures on the Voice API](https://rewindex.com/company/plivo/incidents/mp459nrdsy4g.md) | minor | 2019-01-24 21:13 UTC | 2019-01-24 22:06 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Potential disruption in eu-west-1](https://rewindex.com/company/elastic-cloud/incidents/x35ktnrj2l92.md) | none | 2019-01-24 14:35 UTC | 2019-01-24 19:53 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Live Tail delay](https://rewindex.com/company/mezmo/incidents/spz38wsdmjc7.md) | none | 2019-01-24 16:10 UTC | 2019-01-24 20:54 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Intermittent errors in HubSpot app](https://rewindex.com/company/hubspot/incidents/chk1b219r7yx.md) | none | 2019-01-24 20:47 UTC | 2019-01-24 21:37 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [We are investigating potential issues with our services impacting some Window users](https://rewindex.com/company/dialpad/incidents/yrcyqst6lr29.md) | none | 2019-01-24 22:19 UTC | 2019-01-25 04:58 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Outbound connection issue to Toll Free numbers](https://rewindex.com/company/dialpad/incidents/tj9s46hznxs5.md) | critical | 2019-01-23 22:27 UTC | 2019-01-24 01:38 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Minor\] Issue with Uploads, Downloads, Box Edit, API](https://rewindex.com/company/box/incidents/nn4txvfd4zgj.md) | minor | 2019-01-23 15:32 UTC | 2019-01-28 17:59 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Temporary data latency](https://rewindex.com/company/heap/incidents/19bncmpq4894.md) | minor | 2019-01-23 21:10 UTC | 2019-01-24 01:01 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Blank page when creating or updating incidents](https://rewindex.com/company/statuspage/incidents/g12w8xkcfxrl.md) | minor | 2019-01-23 23:26 UTC | 2019-01-24 01:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Wireless SIM Activities Delayed](https://rewindex.com/company/twilio/incidents/0lbj17yzj0zf.md) | minor | 2019-01-23 23:51 UTC | 2019-01-24 00:08 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Degraded Metrics on Cluster Overview Page](https://rewindex.com/company/confluent/incidents/h119c5njvq96.md) | none | 2019-01-22 20:44 UTC | 2019-01-24 00:30 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] EU 01 maintenance on 1/23, 1/24, 1/25, and 1/28](https://rewindex.com/company/braze/incidents/t8hvlc1kfsv5.md) | maintenance | 2019-01-24 01:01 UTC | 2019-01-24 02:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound\\Outbound Shortcode SMS in the US towards AT&T](https://rewindex.com/company/plivo/incidents/nqq47sp011k0.md) | maintenance | 2019-01-24 03:01 UTC | 2019-01-24 12:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - Newark](https://rewindex.com/company/linode-akamai/incidents/v4jb2wc9tdbd.md) | maintenance | 2019-01-24 05:00 UTC | 2019-01-24 07:00 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Usage Metering Service](https://rewindex.com/company/postman/incidents/359kk8yrpfb4.md) | maintenance | 2019-01-24 06:01 UTC | 2019-01-24 06:34 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Audit logs](https://rewindex.com/company/postman/incidents/nv3m8y2syz8c.md) | maintenance | 2019-01-24 06:30 UTC | 2019-01-24 07:25 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation of Inbound\\Outbound SMS in US & Canada](https://rewindex.com/company/plivo/incidents/1zrw3p8zj1ph.md) | maintenance | 2019-01-24 07:00 UTC | 2019-01-24 11:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound\\Outbound Shortcode SMS in US & Canada](https://rewindex.com/company/plivo/incidents/kkbdv9c69w3y.md) | maintenance | 2019-01-24 07:00 UTC | 2019-01-24 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Urgent Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/3hzhd8yc6zpp.md) | maintenance | 2019-01-24 07:00 UTC | 2019-01-24 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - Jan 23 23:00 - Jan 24 03:00 PT](https://rewindex.com/company/twilio/incidents/16435ksg42cn.md) | maintenance | 2019-01-24 07:00 UTC | 2019-01-24 11:00 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Payments and Accounts Service](https://rewindex.com/company/postman/incidents/cvp2qrrym9y0.md) | maintenance | 2019-01-24 08:30 UTC | 2019-01-24 08:45 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Unplanned maintenance for Payments and Accounts Service](https://rewindex.com/company/postman/incidents/043fbrvz7rbd.md) | maintenance | 2019-01-24 11:00 UTC | 2019-01-24 11:21 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Data Synchronisation Service](https://rewindex.com/company/postman/incidents/g2ksw5nphcn4.md) | maintenance | 2019-01-24 16:00 UTC | 2019-01-24 16:45 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] kafka upgrade us-west](https://rewindex.com/company/grafana-cloud/incidents/bzffj9zc836y.md) | maintenance | 2019-01-24 16:56 UTC | 2019-01-24 19:32 UTC | resolved |

## Cite this

16 vendor-reported incidents started on 2019-01-24 (UTC) across 14 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-01-24
- Citation: Rewindex daily outage roundup, “Outages on January 24, 2019” (2019-01-24 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-01-24 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 24, 2019 (2019-01-24)](https://rewindex.com/outages/2019-01-24)`


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Canonical: https://rewindex.com/outages/2019-01-24 · Markdown: https://rewindex.com/outages/2019-01-24.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:16.554Z