# Xero in February 2019: incidents, uptime and changes

> Xero in February 2019: 9 incidents on its status page (4 major or critical), 99.32% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2019/02
Last updated: 2019-03-01T00:00:00Z

- Incidents posted: 9 (major/critical: 4) · Maintenance: 0
- By vendor impact label: critical 1, major 3, minor 5
- Uptime (vendor-reported): 99.32% free of major/critical incidents, 97.93% free of any incident; outage time 4 h 33 min, incident time 13 h 52 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2019](https://rewindex.com/company/xero/2019/01.md) · Next: [March 2019](https://rewindex.com/company/xero/2019/03.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users are unable to log in to Xero](https://rewindex.com/company/xero/incidents/vshlc4xt3yj3.md) | critical | 2019-02-26 05:18 UTC | 2019-02-26 07:26 UTC | 2.1 h | resolved |
| [Some users are unable to log into WorkflowMax](https://rewindex.com/company/xero/incidents/tgg9pv3mng3z.md) | major | 2019-02-08 18:49 UTC | 2019-02-08 19:38 UTC | 49 min | resolved |
| [Slowness and Errors when accessing Xero for a small group of users](https://rewindex.com/company/xero/incidents/f3pnvgjb8jy8.md) | major | 2019-02-12 00:23 UTC | 2019-02-12 01:12 UTC | 49 min | resolved |
| [Some users are unable to access Reporting](https://rewindex.com/company/xero/incidents/zjyjpgq83bm4.md) | major | 2019-02-25 20:01 UTC | 2019-02-25 20:48 UTC | 47 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delays sending Invoices, Statements and Quotes from Xero](https://rewindex.com/company/xero/incidents/vpwxmwb72132.md) | minor | 2019-02-01 01:57 UTC | 2019-02-01 03:51 UTC | 1.9 h | resolved |
| [Some users are experiencing issues when printing invoices from WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/266thfhmjxkq.md) | minor | 2019-02-05 02:46 UTC | 2019-02-05 05:57 UTC | 3.2 h | resolved |
| [Some users are unable to log into WorkflowMax](https://rewindex.com/company/xero/incidents/tgg9pv3mng3z.md) | major | 2019-02-08 18:49 UTC | 2019-02-08 19:38 UTC | 49 min | resolved |
| [Slowness and Errors when accessing Xero for a small group of users](https://rewindex.com/company/xero/incidents/f3pnvgjb8jy8.md) | major | 2019-02-12 00:23 UTC | 2019-02-12 01:12 UTC | 49 min | resolved |
| [Some users are currently unable to access Projects](https://rewindex.com/company/xero/incidents/6pggphgltdk0.md) | minor | 2019-02-12 18:19 UTC | 2019-02-12 19:11 UTC | 52 min | resolved |
| [Some users are experiencing issues accessing Xero](https://rewindex.com/company/xero/incidents/f4qjm52skt9v.md) | minor | 2019-02-17 23:21 UTC | 2019-02-18 00:15 UTC | 54 min | resolved |
| [Some users are unable to access Reporting](https://rewindex.com/company/xero/incidents/zjyjpgq83bm4.md) | major | 2019-02-25 20:01 UTC | 2019-02-25 20:48 UTC | 47 min | resolved |
| [Users are unable to log in to Xero](https://rewindex.com/company/xero/incidents/vshlc4xt3yj3.md) | critical | 2019-02-26 05:18 UTC | 2019-02-26 07:26 UTC | 2.1 h | resolved |
| [Some users are experiencing slowness in Xero](https://rewindex.com/company/xero/incidents/95v5bp7kqrm4.md) | minor | 2019-02-28 02:08 UTC | 2019-02-28 04:36 UTC | 2.5 h | resolved |

## Cite this

Xero posted 9 status incidents in February 2019 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2019/02
- Citation: Xero, “Xero in February 2019” (2019-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2019/02 (CC BY 4.0).
- Markdown link: `[Xero: Xero in February 2019 (2019-02-01)](https://rewindex.com/company/xero/2019/02)`


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Canonical: https://rewindex.com/company/xero/2019/02 · Markdown: https://rewindex.com/company/xero/2019/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:33:52.112Z