Outages by daySeptember 13, 2022

Outages on September 13, 2022

UTC day 2022-09-13 (Sep 13, 2022, 00:00 to Sep 13, 2022, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

60incidents started

12labelled major or critical

34vendors with a new incident

18still open from earlier days

By vendor label: Critical 6 · Major 6 · Minor 34 · No impact listed 14 · 16 maintenance

Incidents started this day 60

Vendor	Incident	Impact	Started	Resolved	Status
Confluence	Partial Confluence outage	Critical	01:59	12:33 (11 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 350 - Appleton WI	Critical	04:39	21:48 (17 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 256 - Clarksburg WV	Critical	11:00	21:28 (10 h)	resolved
Bandwidth	Bandwidth Local Market Impairment -330- Evansville, IN	Critical	13:45	21:29 (7.7 h)	resolved
Bitrise	Bitrise.io website is down	Critical	15:28	16:04 (36 min)	resolved
Linode (Akamai)	Service Issue - Block Storage Sydney	Critical	20:58	23:21 (2.4 h)	resolved
Mux	MP4 Support and Master Access delays	Major	08:48	15:48 (7.0 h)	resolved
Grafana Cloud	Investigating issues with TLS certificate verification failures	Major	12:26	15:05 (2.6 h)	resolved
Vanta	Issues around audit workflows, vendor security documents cannot be viewed, and policy packets are not able to be downloaded.	Major	15:15	15:30 (15 min)	resolved
ActiveCampaign	Landing pages issue identified	Major	15:54	17:25 (1.5 h)	resolved
Harness	Intermittent Pipeline failure	Major	17:37	21:40 (4.0 h)	resolved
AssemblyAI	Degraded API Performance	Major	21:30	Sep 14, 2022, 01:05 (3.6 h)	resolved
Vonage	Pakistan SMS - Degradation towards Telenor Network	Minor	00:01	02:28 (2.5 h)	resolved
Vonage	Bangladesh SMS - Degradation towards Grameenphone	Minor	00:07	02:28 (2.4 h)	resolved
Sinch	Delivery issues - Ireland 3	Minor	01:14	01:45 (31 min)	resolved
npm	intermittent regional outages- npm registry and website.	Minor	03:00	03:00 (0 min)	resolved
Aircall	Contact: latency to fetch, create and edit contact	Minor	03:06	Sep 14, 2022, 12:01 (33 h)	resolved
Braze	Network latency impacting customers located in the Asia region	Minor	04:20	Sep 14, 2022, 03:33 (23 h)	resolved
Vonage	Nigeria SMS - Delivery degradation towards Globacom network	Minor	05:52	15:10 (9.3 h)	resolved
Twilio	SMS Delivery Delays to Atlan Network in Mexico	Minor	06:19	15:31 (9.2 h)	resolved
Confluent	Increased latency and request timeouts in Basic and Standard Clusters in AWS US-East-1	Minor	07:46	09:12 (1.4 h)	resolved
Optimizely	Investigating - Search & Navigation Incident - [ EUROPE] - [ EMEA15]	Minor	08:37	Sep 14, 2022, 07:41 (23 h)	resolved
Sinch	Delivery Issue Tigo Bolivia	Minor	08:59	Sep 15, 2022, 04:43 (44 h)	resolved
Confluent	Increased latency and request timeouts in Basic and Standard Clusters in AWS US-East-1	Minor	10:30	15:09 (4.7 h)	resolved
Vonage	Armenia SMS - Delivery degradation towards Orange network	Minor	10:35	13:19 (2.7 h)	resolved
Plivo	Delivery delay on inbound MMS towards US phone numbers : T-Mobile and Verizon	Minor	12:42	17:11 (4.5 h)	resolved
Plivo	Delivery delay on inbound/outbound SMS & MMS towards Evansville, IN	Minor	13:55	21:30 (7.6 h)	resolved
JFrog	Partial slowness and service degradation in AWS USE1 region	Minor	14:25	18:27 (4.0 h)	resolved
GitHub Copilot	Incident with Issues	Minor	15:10	16:08 (58 min)	resolved
GitHub	Incident with Issues	Minor	15:10	16:08 (58 min)	resolved
Akamai	mPulse Issue	Minor	15:26	18:44 (3.3 h)	resolved
Twilio	Voice Insights Call Summaries Degraded	Minor	16:41	23:44 (7.0 h)	resolved
Plivo	Delivery delay on outbound Toll-free MMS towards US phone numbers : AT&T	Minor	17:06	17:52 (46 min)	resolved
Vonage	USA - MMS latency affecting AT&T Toll-Free numbers	Minor	17:15	18:33 (1.3 h)	resolved
Cloudinary	Elevated errors for moderation requests via the Google AI Video Moderation and Google Automatic Video Tagging	Minor	17:49	Sep 14, 2022, 09:27 (16 h)	resolved
Twilio	Invalid Street Error for Emergency Addresses	Minor	18:50	22:27 (3.6 h)	resolved
Jupyter (Anaconda)	Email Deliverability Issues	Minor	19:13	Sep 14, 2022, 06:00 (11 h)	resolved
Dropbox	Dropbox is not working as expected for some users	Minor	19:14	Sep 14, 2022, 01:41 (6.5 h)	resolved
Rootly	Intermittent Incident Creation in Slack	Minor	19:20	19:45 (25 min)	resolved
Vonage	Potential Service issue with the Verify Products	Minor	19:28	20:09 (41 min)	resolved
Twilio	SMS Delivery Delays to Glo Network in Nigeria	Minor	20:39	Sep 14, 2022, 09:16 (13 h)	resolved
SparkPost	Outbound message delivery is delayed/slow for some SparkPost customers using the Transmissions API (EU hosted only)	Minor	20:40	20:59 (19 min)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in India	Minor	21:00	Sep 14, 2022, 01:20 (4.3 h)	resolved
SparkPost	Outbound message delivery is delayed/slow for some SparkPost customers using the Transmissions API (EU hosted only)	Minor	21:19	Sep 14, 2022, 00:28 (3.1 h)	resolved
Pipedream	Timer-based workflows delayed	Minor	23:32	23:38 (6 min)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR traffic towards one of the operator in United States	Minor	23:38	Sep 14, 2022, 09:40 (10 h)	resolved
Twilio	SMS Delivery Delays to All Networks in Brazil	No impact listed	01:29	02:01 (32 min)	resolved
Vonage	Video Service Degradation	No impact listed	02:19	14:20 (12 h)	resolved
Netlify	Increased errors in form submissions and email notifications.	No impact listed	13:36	14:38 (1.0 h)	resolved
Lever	Lever Hire down	No impact listed	14:00	14:00 (0 min)	resolved
Twilio	SMS Delivery Delays to RighTel in Iran	No impact listed	14:57	14:57 (0 min)	resolved
GitHub Copilot	Incident on 2022-09-13	No impact listed	15:57	Sep 14, 2022, 18:05 (26 h)	resolved
GitHub	Incident on 2022-09-13	No impact listed	15:57	Sep 14, 2022, 18:05 (26 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-42927	No impact listed	16:00	Sep 14, 2022, 01:25 (9.4 h)	resolved
Twilio	Automated Alert: No Customer Impact	No impact listed	16:29	17:09 (40 min)	resolved
Grafana Cloud	TLS Certificate failures	No impact listed	16:30	17:51 (1.4 h)	resolved
Vonage	Video Platform Potential Issue	No impact listed	16:36	17:28 (52 min)	resolved
HubSpot	HubSpot was unavailable for customers accessing HubSpot via our EU data hosting location	No impact listed	16:36	16:36 (0 min)	resolved
Mixpanel	ID Merge Issue	No impact listed	17:00	17:00 (0 min)	resolved
RevenueCat	Increase in errors in Firebase extension integration	No impact listed	19:58	Sep 14, 2022, 02:00 (6.0 h)	resolved

Still open from earlier days 18

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	Search Outage	Critical	Sep 12, 2022, 21:15	00:17 (3.0 h)	resolved
Scaleway	[K8S] - We are facing some issue with an etcd cluster	Major	Sep 8, 2022, 20:00	Nov 2, 2022, 11:15 (55 d)	resolved
Scaleway	[HOSTING] We are facing issue on the service sending mail	Major	Sep 10, 2022, 07:26	Sep 21, 2022, 06:03 (11 d)	resolved
Sinch	MO Delivery Issue Ireland - 3	Minor	Sep 7, 2022, 11:26	Sep 26, 2022, 12:57 (19 d)	resolved
Twilio	SMS Delivery Failures to a Subset of Twilio Ireland Long Codes	Minor	Sep 8, 2022, 14:05	Sep 23, 2022, 15:11 (15 d)	resolved
Aircall	Outbound Calls - Malaysia	Minor	Sep 9, 2022, 02:49	Oct 10, 2022, 12:15 (31 d)	resolved
Render	404s from Free services in Ohio region	Minor	Sep 9, 2022, 09:15	10:38 (4 d)	resolved
Vanta	Insperity Integrations Disconnecting after 1 hour	Minor	Sep 9, 2022, 17:30	Jan 13, 2023, 20:28 (126 d)	resolved
Twilio	SMS Delivery Delays to Glo Network in Nigeria	Minor	Sep 11, 2022, 08:51	14:09 (2 d)	resolved
Scaleway	[Webhosting] SMTP blacklisted on few RBL	Minor	Sep 12, 2022, 07:39	Sep 21, 2022, 06:04 (9 d)	resolved
Vonage	USA & CA - MMS latency affecting Verizon, T-Mobile, and CA toll-free numbers	Minor	Sep 12, 2022, 14:46	00:05 (9.3 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-42894	Minor	Sep 12, 2022, 18:57	01:11 (6.2 h)	resolved
Twilio	SMS Delivery Delays to Cubacel Network in Cuba	Minor	Sep 12, 2022, 20:07	02:57 (6.8 h)	resolved
Vonage	Russia SMS - Degradation towards MTS network	Minor	Sep 12, 2022, 21:03	07:31 (10 h)	resolved
Sinch	Delivery Issue Bangladesh - Grameenphone and Pakistan - Telenor	Minor	Sep 12, 2022, 23:44	01:08 (1.4 h)	resolved
Scaleway	[Webhosting] Issue generating new SSL certificate	No impact listed	Sep 9, 2022, 14:36	Sep 21, 2022, 06:02 (12 d)	resolved
Vonage	UAE VoIP and Video Services Issue	No impact listed	Sep 9, 2022, 17:48	Sep 20, 2022, 21:57 (11 d)	resolved
Bandwidth	Possible Call Drops	No impact listed	Sep 12, 2022, 22:45	Sep 14, 2022, 18:02 (43 h)	resolved

Maintenance 16

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	03:00	09:00 (6.0 h)	resolved
Make	[Scheduled] Scheduled infrastructure maintenance	Maintenance	03:00	04:00 (1.0 h)	resolved
ActiveCampaign	[Scheduled] Reporting tool planned maintenance	Maintenance	03:00	05:00 (2.0 h)	resolved
Contentstack	[Scheduled] Contentstack - Azure US Production Elasticsearch Service - Scheduled Maintenance	Maintenance	05:30	06:52 (1.4 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards the Chicago phone numbers	Maintenance	06:42	10:12 (3.5 h)	resolved
Sinch	[Scheduled] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-10075	Maintenance	08:00	09:45 (1.8 h)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] Sinch Maintenance - US Redhot XML	Maintenance	09:00	11:01 (2.0 h)	resolved
Koyeb	Core databases update	Maintenance	09:00	11:01 (2.0 h)	completed
Sinch	[Scheduled] WhatsApp Routine Maintenance - US	Maintenance	10:01	11:01 (1.0 h)	resolved
Mux	[Scheduled] Mux Video Infrastructure Maintenance	Maintenance	17:01	Sep 14, 2022, 01:00 (8.0 h)	resolved
Dropbox Sign	[Scheduled] HelloWorks Product Update	Maintenance	17:01	19:01 (2.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd Party Planned Maintenance - Multiple Airtel networks \| Reference number# NA	Maintenance	18:30	Sep 14, 2022, 00:30 (6.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Airtel’s Mobile networks in Africa and Asia	Maintenance	18:30	Sep 14, 2022, 00:30 (6.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	21:00	23:00 (2.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	21:00	Sep 14, 2022, 00:00 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Confluence, Bandwidth, Bitrise, Linode (Akamai), Mux, Grafana Cloud, Vanta, ActiveCampaign, Harness, AssemblyAI, Vonage, Sinch.

Cite this

60 vendor-reported incidents started on 2022-09-13 (UTC) across 34 vendors, 12 labelled major or critical by the vendor.

Title: Outages on September 13, 2022
Vendor: Rewindex daily outage roundup
Date: 2022-09-13 00:00 UTC
URL: https://rewindex.com/outages/2022-09-13

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