CompaniesMuxMonthly reportsSeptember 2022
Mux in September 2022: incidents, uptime and changes
10incidents posted
1labelled major or critical
99.02%free of major/critical
90.61%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 7 h, incident time 2.8 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 9
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| MP4 Support and Master Access delays | Major | 7.0 h | resolved | 09-13 |
Other incidents 9
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Missing events for some assets, live streams, and other objects | Minor | 14 h | resolved | 09-03 | |
| Delay in real-time data for a small number of Mux Data customers | Minor | 3.6 h | resolved | 09-06 | |
| Delay in real-time data for a small number of Mux Data customers | Minor | 2.6 h | resolved | 09-07 | |
| Delay in data in Real-Time Dashboards | Minor | 4.8 h | resolved | 09-10 | |
| Delay in webhook attempts and missing request logs for some assets | Minor | 0 min | resolved | 09-12 | |
| MP4 delivery for some assets is not working | Minor | 2.5 h | resolved | 09-15 | |
| Live streams with input bitrate over 5Mbps originating from the EU are dropping frames | Minor | 27 h | resolved | 09-16 | |
| Static renditions (MP4/M4A) for some assets intermittently return 500s | Minor | 1.5 h | resolved | 09-18 | |
| Live streams disconnected and assets failing to play back | Minor | 5.1 h | resolved | 09-28 |
Maintenance 2
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Cite this
Mux posted 10 status incidents in September 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Mux in September 2022
- Vendor
- Mux
- Date
- URL
- https://rewindex.com/company/mux/2022/09