# Mux in September 2022: incidents, uptime and changes

> Mux in September 2022: 10 incidents on its status page (1 major or critical), 99.02% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Mux’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/mux/2022/09
Last updated: 2022-10-01T00:00:00Z

- Incidents posted: 10 (major/critical: 1) · Maintenance: 2
- By vendor impact label: major 1, minor 9
- Uptime (vendor-reported): 99.02% free of major/critical incidents, 90.61% free of any incident; outage time 7 h, incident time 2.8 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2022](https://rewindex.com/company/mux/2022/08.md) · Next: [October 2022](https://rewindex.com/company/mux/2022/10.md) · [All months](https://rewindex.com/company/mux/reports.md) · [Mux](https://rewindex.com/company/mux.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [MP4 Support and Master Access delays](https://rewindex.com/company/mux/incidents/kf6g0dmvrdbp.md) | major | 2022-09-13 08:48 UTC | 2022-09-13 15:48 UTC | 7.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Missing events for some assets, live streams, and other objects](https://rewindex.com/company/mux/incidents/tfvvtnq70kq9.md) | minor | 2022-09-03 04:00 UTC | 2022-09-03 17:35 UTC | 14 h | resolved |
| [Delay in real-time data for a small number of Mux Data customers](https://rewindex.com/company/mux/incidents/l4bd8cm092tg.md) | minor | 2022-09-06 19:36 UTC | 2022-09-06 23:12 UTC | 3.6 h | resolved |
| [Delay in real-time data for a small number of Mux Data customers](https://rewindex.com/company/mux/incidents/689sd9tfj2g3.md) | minor | 2022-09-07 19:26 UTC | 2022-09-07 22:00 UTC | 2.6 h | resolved |
| [Delay in data in Real-Time Dashboards](https://rewindex.com/company/mux/incidents/cjx26n3jxf59.md) | minor | 2022-09-10 19:43 UTC | 2022-09-11 00:28 UTC | 4.8 h | resolved |
| [Delay in webhook attempts and missing request logs for some assets](https://rewindex.com/company/mux/incidents/gzdf42d9thqz.md) | minor | 2022-09-12 23:00 UTC | 2022-09-12 23:00 UTC | 0 min | resolved |
| [MP4 Support and Master Access delays](https://rewindex.com/company/mux/incidents/kf6g0dmvrdbp.md) | major | 2022-09-13 08:48 UTC | 2022-09-13 15:48 UTC | 7.0 h | resolved |
| [MP4 delivery for some assets is not working](https://rewindex.com/company/mux/incidents/tjkj5smbw7vq.md) | minor | 2022-09-15 18:12 UTC | 2022-09-15 20:43 UTC | 2.5 h | resolved |
| [Live streams with input bitrate over 5Mbps originating from the EU are dropping frames](https://rewindex.com/company/mux/incidents/p5ngrd17zxrc.md) | minor | 2022-09-16 14:43 UTC | 2022-09-17 17:42 UTC | 27 h | resolved |
| [Static renditions (MP4/M4A) for some assets intermittently return 500s](https://rewindex.com/company/mux/incidents/ck8cxt0rnt6m.md) | minor | 2022-09-18 16:16 UTC | 2022-09-18 17:44 UTC | 1.5 h | resolved |
| [Live streams disconnected and assets failing to play back](https://rewindex.com/company/mux/incidents/524zbhtly5ms.md) | minor | 2022-09-28 14:42 UTC | 2022-09-28 19:49 UTC | 5.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Mux Video Infrastructure Maintenance](https://rewindex.com/company/mux/incidents/kv0yt8m1mbbz.md) | maintenance | 2022-09-12 23:31 UTC | 2022-09-13 01:00 UTC | 1.5 h | resolved |
| [\[Scheduled\] Mux Video Infrastructure Maintenance](https://rewindex.com/company/mux/incidents/thndhw74zhh4.md) | maintenance | 2022-09-13 17:01 UTC | 2022-09-14 01:00 UTC | 8.0 h | resolved |

## Cite this

Mux posted 10 status incidents in September 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/mux/2022/09
- Citation: Mux, “Mux in September 2022” (2022-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/mux/2022/09 (CC BY 4.0).
- Markdown link: `[Mux: Mux in September 2022 (2022-09-01)](https://rewindex.com/company/mux/2022/09)`


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Canonical: https://rewindex.com/company/mux/2022/09 · Markdown: https://rewindex.com/company/mux/2022/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:28:43.406Z