Mux: Delay in webhook attempts and missing request logs for some assets
Timeline of updates
- resolved
From 22:25:00 UTC until 22:29:00 UTC on September 12th, we encountered an issue where a small number of API request logs were not persisted, and a subset of webhook attempts for Video events were delayed. All events were eventually sent, but the missing API request logs were not recovered.
From Mux’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.mux.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Mux, started 2022-09-12 23:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Delay in webhook attempts and missing request logs for some assets
- Vendor
- Mux
- Date
- URL
- https://rewindex.com/company/mux/incidents/gzdf42d9thqz
Mux profileRecent Mux incidentsAll outages on September 12, 2022Mux in September 2022MarkdownJSON