# Mux: Delay in webhook attempts and missing request logs for some assets

> Mux status incident “Delay in webhook attempts and missing request logs for some assets” on 2022-09-12: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mux/incidents/gzdf42d9thqz
Last updated: 2022-09-12T23:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-09-12 23:00 UTC · Resolved: 2022-09-12 23:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.mux.com/incidents/gzdf42d9thqz](https://status.mux.com/incidents/gzdf42d9thqz)
- [Company: Mux](https://rewindex.com/company/mux.md)

## Timeline of updates

- **resolved** 2022-09-12 23:00 UTC: From 22:25:00 UTC until 22:29:00 UTC on September 12th, we encountered an issue where a small number of API request logs were not persisted, and a subset of webhook attempts for Video events were delayed. All events were eventually sent, but the missing API request logs were not recovered.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Mux, started 2022-09-12 23:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mux/incidents/gzdf42d9thqz
- Citation: Mux, “Delay in webhook attempts and missing request logs for some assets” (2022-09-12 23:00 UTC). Archived by Rewindex: https://rewindex.com/company/mux/incidents/gzdf42d9thqz (CC BY 4.0).
- Markdown link: `[Mux: Delay in webhook attempts and missing request logs for some assets (2022-09-12)](https://rewindex.com/company/mux/incidents/gzdf42d9thqz)`


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Canonical: https://rewindex.com/company/mux/incidents/gzdf42d9thqz · Markdown: https://rewindex.com/company/mux/incidents/gzdf42d9thqz.md · JSON: https://rewindex.com/api/v1/companies/mux/incidents/gzdf42d9thqz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:11:51.206Z