CompaniesGrafana CloudMonthly reportsSeptember 2022
Grafana Cloud in September 2022: incidents, uptime and changes
Vendor-reported outage time 5 h 5 min, incident time 12 h 48 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 5 · No impact listed 1
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Investigating issues with TLS certificate verification failures | Major | 2.6 h | resolved | 09-13 | |
| Grafana Cloud Loki: prod-us-central-0 loki-prod and loki-prod3 partial to complete query path outage | Major | 2.4 h | resolved | 09-30 |
Other incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Instances failing to start | Minor | 58 min | resolved | 09-08 | |
| Synthetic Monitoring - Toronto Probe | Minor | 45 min | resolved | 09-09 | |
| TLS Certificate failures | No impact listed | 1.4 h | resolved | 09-13 | |
| Investigating high latency and some errors in ingestion component in us-central region | Minor | 2.7 h | resolved | 09-27 | |
| Investigating Performance Degradation for Querying and Ingestion | Minor | 1.5 h | resolved | 09-27 | |
| Unable to access Alerting Rules - Loki | Minor | 3.3 h | resolved | 09-27 |
Maintenance 2
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Cite this
Grafana Cloud posted 8 status incidents in September 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Grafana Cloud in September 2022
- Vendor
- Grafana Cloud
- Date
- URL
- https://rewindex.com/company/grafana-cloud/2022/09