CompaniesGrafana CloudMonthly reportsOctober 2022
Grafana Cloud in October 2022: incidents, uptime and changes
Vendor-reported outage time 30 h 45 min, incident time 4.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 4 · Minor 6 · No impact listed 4
Major and critical incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Investigating issue with Synthetic Monitoring Plugin showing Error. | Major | 2.4 h | resolved | 10-04 | |
| Intermittent issues with Grafana Cloud loading | Major | 23 h | resolved | 10-04 | |
| Hosted Grafana - custom domains unreachable | Major | 22 h | resolved | 10-04 | |
| Experiencing issues processing credit card payments | Major | 6.5 h | resolved | 10-24 |
Other incidents 10
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Hosted Grafana Central | Minor | 18 h | resolved | 10-04 | |
| Cortex read latency spikes | No impact listed | 0 min | resolved | 10-07 | |
| Grafana Cloud Loki: increased write failures in prod-us-central-0/loki-prod | Minor | 1.8 h | resolved | 10-07 | |
| Currently experiencing read errors | No impact listed | 21 min | resolved | 10-11 | |
| Entering Credit Card Issues | Minor | 59 min | resolved | 10-17 | |
| Loki 500 errors | No impact listed | 0 min | resolved | 10-20 | |
| cortex-prod-04 write errors | No impact listed | 0 min | resolved | 10-23 | |
| Hosted Grafana instance issue | Minor | 33 min | resolved | 10-24 | |
| Issues in the write-path with a small set of ingesters in Loki US Central | Minor | 36 h | resolved | 10-25 | |
| Issue Submitting Credit Card Information | Minor | 43 h | resolved | 10-29 |
Cite this
Grafana Cloud posted 14 status incidents in October 2022 (4 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Grafana Cloud in October 2022
- Vendor
- Grafana Cloud
- Date
- URL
- https://rewindex.com/company/grafana-cloud/2022/10