# Grafana Cloud in October 2022: incidents, uptime and changes

> Grafana Cloud in October 2022: 14 incidents on its status page (4 major or critical), 95.86% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2022/10
Last updated: 2022-11-01T00:00:00Z

- Incidents posted: 14 (major/critical: 4) · Maintenance: 0
- By vendor impact label: major 4, minor 6, none 4
- Uptime (vendor-reported): 95.86% free of major/critical incidents, 84.78% free of any incident; outage time 30 h 45 min, incident time 4.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2022](https://rewindex.com/company/grafana-cloud/2022/09.md) · Next: [November 2022](https://rewindex.com/company/grafana-cloud/2022/11.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Investigating issue with Synthetic Monitoring Plugin showing Error.](https://rewindex.com/company/grafana-cloud/incidents/cwns9tn8vpqd.md) | major | 2022-10-04 11:19 UTC | 2022-10-04 13:45 UTC | 2.4 h | resolved |
| [Intermittent issues with Grafana Cloud loading](https://rewindex.com/company/grafana-cloud/incidents/z5zt9pfgbwzk.md) | major | 2022-10-04 12:52 UTC | 2022-10-05 11:31 UTC | 23 h | resolved |
| [Hosted Grafana - custom domains unreachable](https://rewindex.com/company/grafana-cloud/incidents/zdq10zbl7dxb.md) | major | 2022-10-04 13:54 UTC | 2022-10-05 11:31 UTC | 22 h | resolved |
| [Experiencing issues processing credit card payments](https://rewindex.com/company/grafana-cloud/incidents/4r7g7zf9l3fv.md) | major | 2022-10-24 08:17 UTC | 2022-10-24 14:50 UTC | 6.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Investigating issue with Synthetic Monitoring Plugin showing Error.](https://rewindex.com/company/grafana-cloud/incidents/cwns9tn8vpqd.md) | major | 2022-10-04 11:19 UTC | 2022-10-04 13:45 UTC | 2.4 h | resolved |
| [Intermittent issues with Grafana Cloud loading](https://rewindex.com/company/grafana-cloud/incidents/z5zt9pfgbwzk.md) | major | 2022-10-04 12:52 UTC | 2022-10-05 11:31 UTC | 23 h | resolved |
| [Hosted Grafana - custom domains unreachable](https://rewindex.com/company/grafana-cloud/incidents/zdq10zbl7dxb.md) | major | 2022-10-04 13:54 UTC | 2022-10-05 11:31 UTC | 22 h | resolved |
| [Hosted Grafana Central](https://rewindex.com/company/grafana-cloud/incidents/hq6s9bnkbqw1.md) | minor | 2022-10-04 17:46 UTC | 2022-10-05 11:31 UTC | 18 h | resolved |
| [Cortex read latency spikes](https://rewindex.com/company/grafana-cloud/incidents/9rvdmdrzbgp8.md) | none | 2022-10-07 18:41 UTC | 2022-10-07 18:41 UTC | 0 min | resolved |
| [Grafana Cloud Loki: increased write failures in prod-us-central-0/loki-prod](https://rewindex.com/company/grafana-cloud/incidents/2c49p19ddrkp.md) | minor | 2022-10-07 22:35 UTC | 2022-10-08 00:24 UTC | 1.8 h | resolved |
| [Currently experiencing read errors](https://rewindex.com/company/grafana-cloud/incidents/f2878c4nlj42.md) | none | 2022-10-11 13:09 UTC | 2022-10-11 13:30 UTC | 21 min | resolved |
| [Entering Credit Card Issues](https://rewindex.com/company/grafana-cloud/incidents/2q8dwmy9slt1.md) | minor | 2022-10-17 16:58 UTC | 2022-10-17 17:57 UTC | 59 min | resolved |
| [Loki 500 errors](https://rewindex.com/company/grafana-cloud/incidents/qftssl56g3hz.md) | none | 2022-10-20 16:30 UTC | 2022-10-20 16:30 UTC | 0 min | resolved |
| [cortex-prod-04 write errors](https://rewindex.com/company/grafana-cloud/incidents/dtkhb3pgrmmc.md) | none | 2022-10-23 12:00 UTC | 2022-10-23 12:00 UTC | 0 min | resolved |
| [Experiencing issues processing credit card payments](https://rewindex.com/company/grafana-cloud/incidents/4r7g7zf9l3fv.md) | major | 2022-10-24 08:17 UTC | 2022-10-24 14:50 UTC | 6.5 h | resolved |
| [Hosted Grafana instance issue](https://rewindex.com/company/grafana-cloud/incidents/hj0zjpngtgw2.md) | minor | 2022-10-24 19:03 UTC | 2022-10-24 19:36 UTC | 33 min | resolved |
| [Issues in the write-path with a small set of ingesters in Loki US Central](https://rewindex.com/company/grafana-cloud/incidents/4z9m6bx3pprw.md) | minor | 2022-10-25 08:08 UTC | 2022-10-26 20:32 UTC | 36 h | resolved |
| [Issue Submitting Credit Card Information](https://rewindex.com/company/grafana-cloud/incidents/44s2vrwrcj84.md) | minor | 2022-10-29 18:56 UTC | 2022-10-31 13:39 UTC | 43 h | resolved |

## Cite this

Grafana Cloud posted 14 status incidents in October 2022 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2022/10
- Citation: Grafana Cloud, “Grafana Cloud in October 2022” (2022-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2022/10 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in October 2022 (2022-10-01)](https://rewindex.com/company/grafana-cloud/2022/10)`


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Canonical: https://rewindex.com/company/grafana-cloud/2022/10 · Markdown: https://rewindex.com/company/grafana-cloud/2022/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:33:02.075Z