# Grafana Cloud in September 2022: incidents, uptime and changes

> Grafana Cloud in September 2022: 8 incidents on its status page (2 major or critical), 99.29% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2022/09
Last updated: 2022-10-01T00:00:00Z

- Incidents posted: 8 (major/critical: 2) · Maintenance: 2
- By vendor impact label: major 2, minor 5, none 1
- Uptime (vendor-reported): 99.29% free of major/critical incidents, 98.22% free of any incident; outage time 5 h 5 min, incident time 12 h 48 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2022](https://rewindex.com/company/grafana-cloud/2022/08.md) · Next: [October 2022](https://rewindex.com/company/grafana-cloud/2022/10.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Investigating issues with TLS certificate verification failures](https://rewindex.com/company/grafana-cloud/incidents/y887lr6hqs0d.md) | major | 2022-09-13 12:26 UTC | 2022-09-13 15:05 UTC | 2.6 h | resolved |
| [Grafana Cloud Loki: prod-us-central-0 loki-prod and loki-prod3 partial to complete query path outage](https://rewindex.com/company/grafana-cloud/incidents/t5x8sq9fhpwp.md) | major | 2022-09-30 19:50 UTC | 2022-09-30 22:16 UTC | 2.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Instances failing to start](https://rewindex.com/company/grafana-cloud/incidents/kysjqdm9rcyd.md) | minor | 2022-09-08 21:50 UTC | 2022-09-08 22:48 UTC | 58 min | resolved |
| [Synthetic Monitoring - Toronto Probe](https://rewindex.com/company/grafana-cloud/incidents/h9jk0219633s.md) | minor | 2022-09-09 00:01 UTC | 2022-09-09 00:46 UTC | 45 min | resolved |
| [Investigating issues with TLS certificate verification failures](https://rewindex.com/company/grafana-cloud/incidents/y887lr6hqs0d.md) | major | 2022-09-13 12:26 UTC | 2022-09-13 15:05 UTC | 2.6 h | resolved |
| [TLS Certificate failures](https://rewindex.com/company/grafana-cloud/incidents/bfwphx62fckt.md) | none | 2022-09-13 16:30 UTC | 2022-09-13 17:51 UTC | 1.4 h | resolved |
| [Investigating high latency and some errors in ingestion component in us-central region](https://rewindex.com/company/grafana-cloud/incidents/c1bj3s7w52ms.md) | minor | 2022-09-27 09:19 UTC | 2022-09-27 12:02 UTC | 2.7 h | resolved |
| [Investigating Performance Degradation for Querying and Ingestion](https://rewindex.com/company/grafana-cloud/incidents/bn5v93jfjztl.md) | minor | 2022-09-27 10:08 UTC | 2022-09-27 11:40 UTC | 1.5 h | resolved |
| [Unable to access Alerting Rules - Loki](https://rewindex.com/company/grafana-cloud/incidents/tdgndpqmsfp6.md) | minor | 2022-09-27 20:57 UTC | 2022-09-28 00:14 UTC | 3.3 h | resolved |
| [Grafana Cloud Loki: prod-us-central-0 loki-prod and loki-prod3 partial to complete query path outage](https://rewindex.com/company/grafana-cloud/incidents/t5x8sq9fhpwp.md) | major | 2022-09-30 19:50 UTC | 2022-09-30 22:16 UTC | 2.4 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Planned maintenance for Grafana Cloud](https://rewindex.com/company/grafana-cloud/incidents/k711qlsg3npn.md) | maintenance | 2022-09-01 10:01 UTC | 2022-09-01 10:30 UTC | 29 min | resolved |
| [\[Scheduled\] Planned maintenance for Grafana Cloud](https://rewindex.com/company/grafana-cloud/incidents/70s4vs0xsccm.md) | maintenance | 2022-09-02 05:00 UTC | 2022-09-02 07:00 UTC | 2.0 h | resolved |

## Cite this

Grafana Cloud posted 8 status incidents in September 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2022/09
- Citation: Grafana Cloud, “Grafana Cloud in September 2022” (2022-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2022/09 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in September 2022 (2022-09-01)](https://rewindex.com/company/grafana-cloud/2022/09)`


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Canonical: https://rewindex.com/company/grafana-cloud/2022/09 · Markdown: https://rewindex.com/company/grafana-cloud/2022/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:11.807Z