Vonage: UAE VoIP and Video Services Issue
Timeline of updates
- resolved
As communicated previously, this incident was open to inform customers that due to local laws and regulations, VoIP and video services have been blocked by internet service providers in the United Arab Emirates, which may affect some Vonage customers’ access to these services. While we continue to work on this, we are moving this post to the Announcements section of our Support Portal. https://video-api.support.vonage.com/hc/en-us/sections/360004873552-Status-Updates (opens in new tab) The new announcement will be updated when there are any significant changes to this situation or when there is a permanent solution to reinstate these services. Please bookmark the following URL to check for updates: https://video-api.support.vonage.com/hc/en-us/articles/6019775345564-VOIP-Video-traffic-disruption-in-UAE (opens in new tab)
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2022-09-09 17:48 UTC, resolved after 11 d, 1 update(s).
- Title
- UAE VoIP and Video Services Issue
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/nt03cs89m10j
Vonage profileRecent Vonage incidentsAll outages on September 9, 2022Vonage in September 2022MarkdownJSON