# Vonage: UAE VoIP and Video Services Issue

> Vonage status incident “UAE VoIP and Video Services Issue” on 2022-09-09: impact none (vendor’s label), 11 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/nt03cs89m10j
Last updated: 2022-09-20T21:57:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-09-09 17:48 UTC · Resolved: 2022-09-20 21:57 UTC · Duration: 11 d
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/nt03cs89m10j](https://vonageapi.statuspage.io/incidents/nt03cs89m10j)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2022-09-20 21:57 UTC: As communicated previously, this incident was open to inform customers that due to local laws and regulations, VoIP and video services have been blocked by internet service providers in the United Arab Emirates, which may affect some Vonage customers’ access to these services. While we continue to work on this, we are moving this post to the Announcements section of our Support Portal. https://video-api.support.vonage.com/hc/en-us/sections/360004873552-Status-Updates The new announcement will be updated when there are any significant changes to this situation or when there is a permanent solution to reinstate these services. Please bookmark the following URL to check for updates: https://video-api.support.vonage.com/hc/en-us/articles/6019775345564-VOIP-Video-traffic-disruption-in-UAE

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2022-09-09 17:48 UTC, resolved after 11 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/nt03cs89m10j
- Citation: Vonage, “UAE VoIP and Video Services Issue” (2022-09-09 17:48 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/nt03cs89m10j (CC BY 4.0).
- Markdown link: `[Vonage: UAE VoIP and Video Services Issue (2022-09-09)](https://rewindex.com/company/vonage/incidents/nt03cs89m10j)`


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Canonical: https://rewindex.com/company/vonage/incidents/nt03cs89m10j · Markdown: https://rewindex.com/company/vonage/incidents/nt03cs89m10j.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/nt03cs89m10j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:01:47.296Z