Outages by dayAugust 2, 2021

Outages on August 2, 2021

UTC day 2021-08-02 (Aug 2, 2021, 00:00 to Aug 2, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

23incidents started

4labelled major or critical

16vendors with a new incident

8still open from earlier days

By vendor label: Critical 1 · Major 3 · Minor 13 · No impact listed 6 · 8 maintenance

Incidents started this day 23

Vendor	Incident	Impact	Started	Resolved	Status
Mailgun	MG EU API Node(s) Issue	Critical	19:41	22:01 (2.3 h)	resolved
Hotjar	CSS not being correctly applied to new Recordings	Major	10:02	12:54 (2.9 h)	resolved
Semaphore	Slow Docker connectivity	Major	14:49	Aug 3, 2021, 06:02 (15 h)	resolved
Bitbucket	Repositories are not accessible	Major	15:35	18:20 (2.8 h)	resolved
Scaleway	[WEBHOSTING] General platform slowness	Minor	08:50	Aug 4, 2021, 12:05 (2 d)	resolved
Jira	Marketplace apps fail to load for a few jira customers	Minor	09:09	Aug 3, 2021, 03:57 (19 h)	resolved
Aircall	Latency in webhooks	Minor	09:34	10:35 (1.0 h)	resolved
Twilio	SMS Delivery Delays and Failures to Airtel Network in Nigeria(621-20)	Minor	10:31	12:28 (1.9 h)	resolved
Scaleway	[WEBHOSTING] PF 1000 and 1001 Instability	Minor	12:17	Aug 8, 2021, 09:17 (6 d)	resolved
Twilio	SMS Delivery Delay to Korek Telecom Iraq	Minor	12:39	17:14 (4.6 h)	resolved
MessageBird (Bird)	Problems finding contacts on Inbox	Minor	13:19	Aug 9, 2021, 22:20 (7 d)	resolved
Twilio	SMS Delivery Delay To Multiple US Networks Using a Subset of Twilio Shortcodes	Minor	13:19	15:35 (2.3 h)	resolved
Dialpad	VI not displaying on Native App	Minor	16:19	18:10 (1.9 h)	resolved
Greenhouse	Greenhouse Onboarding document conversion errors	Minor	18:50	Aug 3, 2021, 13:40 (19 h)	resolved
Twilio	HTTP Timeouts When Accessing Voice and Video API	Minor	19:00	20:21 (1.4 h)	resolved
Xero	Some users are unable to export published reports to PDF	Minor	19:58	22:37 (2.6 h)	resolved
Webflow	Minor service degradation	Minor	20:25	Aug 3, 2021, 16:49 (20 h)	resolved
Bitrise	We are migrating our Discuss Forums, access to Discourse might be unavailable temporarily	No impact listed	10:03	Aug 4, 2021, 19:06 (2 d)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT, MO and DLR	No impact listed	13:16	14:17 (1.0 h)	resolved
Jira	Jira outage for some customers	No impact listed	14:10	15:40 (1.5 h)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery towards South Africa \| TT# MNOC-31904	No impact listed	14:44	21:01 (6.3 h)	resolved
Twilio	SMS Delivery Report Delays to Chinguitel Network in Mauritania	No impact listed	18:04	18:04 (0 min)	resolved
Coda	Problem with loading docs and viewing the doc list	No impact listed	19:15	19:23 (8 min)	resolved

Still open from earlier days 8

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[AMS1] Power issue in AMS1 Hall 2 E-E Rack E16	Major	Aug 1, 2021, 15:43	Aug 8, 2021, 09:21 (7 d)	resolved
Dropbox	Microsoft integrations are not working correctly on Dropbox mobile apps	Minor	Jul 28, 2021, 16:50	Aug 12, 2021, 15:41 (15 d)	resolved
Optimizely	Paas Portal - Issue with Failed Deployments	Minor	Jul 30, 2021, 11:37	02:09 (3 d)	resolved
Scaleway	[Webhosting] WEB hostings performance issues	Minor	Jul 31, 2021, 09:50	00:55 (39 h)	resolved
Scaleway	[SAN] san-hdd-15.rpn.online.net instabilities	Minor	Jul 31, 2021, 12:17	Aug 4, 2021, 08:18 (4 d)	resolved
Twilio	SMS Delivery Failures to MTN Rwanda	Minor	Aug 1, 2021, 07:06	Aug 3, 2021, 17:11 (2 d)	resolved
MongoDB Atlas	MongoDB Atlas: Capacity constrained in Azure West India	No impact listed	Jul 26, 2021, 20:22	Aug 23, 2021, 19:12 (28 d)	resolved
Dropbox Sign	Document conversion error rate increase	No impact listed	Aug 1, 2021, 21:18	22:41 (25 h)	resolved

Maintenance 8

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] Malaysia SMS Carrier Maintenance - U Mobile	Maintenance	00:00	02:40 (2.7 h)	resolved
Heap	[Scheduled] Scheduled System Maintenance Window	Maintenance	00:10	01:43 (1.6 h)	resolved
Typeform	[Scheduled] Scheduled maintenance - Builder and Admin	Maintenance	05:30	07:00 (1.5 h)	resolved
Elastic Cloud	[Scheduled] Coordination layer maintenance in AWS Paris	Maintenance	14:00	16:00 (2.0 h)	resolved
Sinch	[Scheduled] External Maintenance - AT&T- US	Maintenance	15:53	not resolved	unknown
Sinch	[Scheduled] Network circuit changes between Data Centers On-Premise.	Maintenance	17:40	19:00 (1.3 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon Russia	Maintenance	20:00	Aug 3, 2021, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] United Kingdom SMS Carrier Maintenance - T-Mobile	Maintenance	21:05	Aug 3, 2021, 04:15 (7.2 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Mailgun, Hotjar, Semaphore, Bitbucket, Scaleway, Jira, Aircall, Twilio, MessageBird (Bird), Dialpad, Greenhouse, Xero.

Cite this

23 vendor-reported incidents started on 2021-08-02 (UTC) across 16 vendors, 4 labelled major or critical by the vendor.

Title: Outages on August 2, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-08-02 00:00 UTC
URL: https://rewindex.com/outages/2021-08-02

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