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CompaniesHotjarMonthly reportsAugust 2021

Hotjar in August 2021: incidents, uptime and changes

7incidents posted
1labelled major or critical
99.61%free of major/critical
99.61%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 52 min, incident time 2 h 52 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · No impact listed 6

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
CSS not being correctly applied to new RecordingsMajor2.9 hresolved08-02

Other incidents 6

IncidentImpactStartedDurationStatusDay
Deployment error caused a small number of recordings to be discarded.No impact listed0 minresolved08-03
Identify API not serving external requestsNo impact listed2.7 hresolved08-04
External-link Surveys are not rendering on IE11No impact listed1.8 hresolved08-05
Unable to delete Incoming Feedback responses while using the "Card View" layout.No impact listed44 minresolved08-13
Continuous Heatmaps failing to loadNo impact listed22 minresolved08-16
User Attributes page not accessibleNo impact listed1.6 hresolved08-30

Cite this

Hotjar posted 7 status incidents in August 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hotjar in August 2021
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/2021/08

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