# Hotjar in August 2021: incidents, uptime and changes

> Hotjar in August 2021: 7 incidents on its status page (1 major or critical), 99.61% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2021/08
Last updated: 2021-09-01T00:00:00Z

- Incidents posted: 7 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, none 6
- Uptime (vendor-reported): 99.61% free of major/critical incidents, 99.61% free of any incident; outage time 2 h 52 min, incident time 2 h 52 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2021](https://rewindex.com/company/hotjar/2021/07.md) · Next: [September 2021](https://rewindex.com/company/hotjar/2021/09.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [CSS not being correctly applied to new Recordings](https://rewindex.com/company/hotjar/incidents/h60cdtrcpjsz.md) | major | 2021-08-02 10:02 UTC | 2021-08-02 12:54 UTC | 2.9 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [CSS not being correctly applied to new Recordings](https://rewindex.com/company/hotjar/incidents/h60cdtrcpjsz.md) | major | 2021-08-02 10:02 UTC | 2021-08-02 12:54 UTC | 2.9 h | resolved |
| [Deployment error caused a small number of recordings to be discarded.](https://rewindex.com/company/hotjar/incidents/2qqbp8b5q5lk.md) | none | 2021-08-03 14:18 UTC | 2021-08-03 14:18 UTC | 0 min | resolved |
| [Identify API not serving external requests](https://rewindex.com/company/hotjar/incidents/f4d76lf8k32g.md) | none | 2021-08-04 11:13 UTC | 2021-08-04 13:56 UTC | 2.7 h | resolved |
| [External-link Surveys are not rendering on IE11](https://rewindex.com/company/hotjar/incidents/yfrh6qj5xndh.md) | none | 2021-08-05 14:36 UTC | 2021-08-05 16:24 UTC | 1.8 h | resolved |
| [Unable to delete Incoming Feedback responses while using the "Card View" layout.](https://rewindex.com/company/hotjar/incidents/hqc6zsbdcdz8.md) | none | 2021-08-13 16:11 UTC | 2021-08-13 16:55 UTC | 44 min | resolved |
| [Continuous Heatmaps failing to load](https://rewindex.com/company/hotjar/incidents/fgdwz99pnw8g.md) | none | 2021-08-16 09:54 UTC | 2021-08-16 10:16 UTC | 22 min | resolved |
| [User Attributes page not accessible](https://rewindex.com/company/hotjar/incidents/sjxfbtrnpsfc.md) | none | 2021-08-30 08:30 UTC | 2021-08-30 10:07 UTC | 1.6 h | resolved |

## Cite this

Hotjar posted 7 status incidents in August 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2021/08
- Citation: Hotjar, “Hotjar in August 2021” (2021-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2021/08 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in August 2021 (2021-08-01)](https://rewindex.com/company/hotjar/2021/08)`


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Canonical: https://rewindex.com/company/hotjar/2021/08 · Markdown: https://rewindex.com/company/hotjar/2021/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:53:51.232Z