rewindex

CompaniesHotjarIncidents

Hotjar: Deployment error caused a small number of recordings to be discarded.

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.hotjar.com (opens in new tab)

Timeline of updates

  1. resolved

    After a deployment issue, one of our ingestion servers was briefly miss-configured. The issue was fixed quickly, but this caused a small number of ongoing recordings to be discarded. We apologize for the trouble!

From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2021-08-03 14:18 UTC, resolved after 0 min, 1 update(s).

Title
Deployment error caused a small number of recordings to be discarded.
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/incidents/2qqbp8b5q5lk

Hotjar profileRecent Hotjar incidentsAll outages on August 3, 2021Hotjar in August 2021MarkdownJSON