# Hotjar: Deployment error caused a small number of recordings to be discarded.

> Hotjar status incident “Deployment error caused a small number of recordings to be discarded.” on 2021-08-03: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/2qqbp8b5q5lk
Last updated: 2021-08-03T14:18:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-08-03 14:18 UTC · Resolved: 2021-08-03 14:18 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/2qqbp8b5q5lk](https://status.hotjar.com/incidents/2qqbp8b5q5lk)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2021-08-03 14:18 UTC: After a deployment issue, one of our ingestion servers was briefly miss-configured. The issue was fixed quickly, but this caused a small number of ongoing recordings to be discarded. We apologize for the trouble!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2021-08-03 14:18 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/2qqbp8b5q5lk
- Citation: Hotjar, “Deployment error caused a small number of recordings to be discarded.” (2021-08-03 14:18 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/2qqbp8b5q5lk (CC BY 4.0).
- Markdown link: `[Hotjar: Deployment error caused a small number of recordings to be discarded. (2021-08-03)](https://rewindex.com/company/hotjar/incidents/2qqbp8b5q5lk)`


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Canonical: https://rewindex.com/company/hotjar/incidents/2qqbp8b5q5lk · Markdown: https://rewindex.com/company/hotjar/incidents/2qqbp8b5q5lk.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/2qqbp8b5q5lk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:26:00.781Z