rewindex

Outages by dayJanuary 23, 2020

Outages on January 23, 2020

UTC day 2020-01-23 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

19incidents started
5labelled major or critical
15vendors with a new incident
11still open from earlier days

By vendor label: Critical 2 · Major 3 · Minor 6 · No impact listed 8 · 14 maintenance

Incidents started this day 19

VendorIncidentImpactStartedResolvedStatus
TypeformPlatform downCritical (18 min)resolved
TwilioSMS delays to and from US toll free numbersCritical (24 min)resolved
ConfluenceUser search is failing for some Atlassian users.Major (5.3 h)resolved
JiraUser search is failing for some Atlassian users.Major (5.3 h)resolved
PusherErrors in the Chatkit and Beams dashboardMajor (4 min)resolved
TwilioSMS delivery delays to Vivo network in Brazil.Minor (12 h)resolved
TwilioSMS Delivery Degradation Towards Movistar in VenezuelaMinor (3.7 h)resolved
TwilioSMS non-delivery to Glo Mobile in NigeriaMinor (1.1 h)resolved
BandwidthToll-Free SMS DelaysMinor (1.9 h)resolved
PlivoSMS delivery status delay towards US & CanadaMinor (0 min)resolved
HarnessApplication SlownessMinor (54 min)resolved
SmartsheetTemporary error when loading reportsNo impact listed (7.3 h)resolved
MongoDB AtlasIncreased error rates for Atlas cluster management in the AWS Sydney regionNo impact listed (5.7 h)resolved
SinchDelivery Issue Telecom Videotron (Canada)No impact listed (42 min)resolved
PlivoSMS delivery status delay towards US & CanadaNo impact listed (0 min)resolved
StatuspageStatuspage subscriber export feature downNo impact listed (4.0 h)resolved
BoxThird Party Outage Causing Delays in Email GenerationNo impact listed (1.1 h)resolved
RevenueCatWebhook delaysNo impact listed (0 min)resolved
ShopifyShopify storefronts not loading correctly for some storesNo impact listed (-20 min)resolved

Still open from earlier days 11

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - LATA: 568 (Harlingen, TX)Critical (33 h)resolved
SquarespaceLogin IssuesCritical (30 min)resolved
FigmaFigma is experiencing a service disruptionMajor (9.1 h)resolved
StitchLegacy Database Integration Extraction IssuesMajor (14 h)resolved
OptimizelyIntermittent issue with SSL handshakeMinor (2 d)resolved
PlivoCall failures on inbound Voice towards Northwest Territories phone numbers in CanadaMinor (20 h)resolved
PlivoCall failures on inbound Voice towards Northwest Territories phone numbers in CanadaMinor (20 h)resolved
PlivoCall failures on inbound Voice & inbound SMS towards the US phone numbers in Harlingen, TXMinor (32 h)resolved
PlivoCall failures on inbound Voice & inbound SMS towards the US phone numbers in Harlingen, TXMinor (32 h)resolved
MuxRealtime Data DelayedMinor (6.2 h)resolved
BitbucketUnable to find users in Bitbucket, for example, when mentioningNo impact listed (4.9 h)resolved

Maintenance 14

VendorIncidentImpactStartedResolvedStatus
Figma[Scheduled] Emergency Database MaintenanceMaintenance (28 min)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Two-way Shortcode SMS in the USMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (4.0 h)resolved
Sinch[Scheduled] External Maintenance US CellularMaintenance (3.0 h)resolved
Twilio[Scheduled] Sprint US SMS Carrier MaintenanceMaintenance (4.0 h)resolved
Twilio[Scheduled] US Cellular SMS Carrier MaintenanceMaintenance (3.0 h)resolved
Twingate[Scheduled] Controller Cluster UpgradeMaintenance (0 min)resolved
Sinch[Scheduled] External Maintenance USA T-MobileMaintenance (3.0 h)resolved
Twilio[Scheduled] T-Mobile US SMS Carrier MaintenanceMaintenance (3.0 h)resolved
Sinch[Scheduled] Unplanned External Maintenance - US SprintMaintenance (1.1 h)resolved
Sinch[Scheduled] Sinch Planned Maintenance: GW112 & GW112FTEUMaintenance (2.0 h)resolved
Elastic Cloud[Scheduled] Zookeeper Mitigation Maintenance -- AWS Oregon (us-west-2)Maintenance (2.0 h)resolved
Stitch[Scheduled] Legacy Database Integration System MaintenanceMaintenance (1.8 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Typeform, Twilio, Confluence, Jira, Pusher, Bandwidth, Plivo, Harness, Smartsheet, MongoDB Atlas, Sinch, Statuspage.

Cite this

19 vendor-reported incidents started on 2020-01-23 (UTC) across 15 vendors, 5 labelled major or critical by the vendor.

Title
Outages on January 23, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-01-23

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