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CompaniesJiraMonthly reportsJanuary 2020

Jira in January 2020: incidents, uptime and changes

6incidents posted
4labelled major or critical
97.60%free of major/critical
97.06%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 17 h 48 min, incident time 21 h 48 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 4 · Minor 1 · No impact listed 1

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Boards unable to loadMajor6.3 hresolved01-20
User assignment is degraded in some regionsMajor5.3 hresolved01-22
Increased latency in user searchesMajor52 minresolved01-22
User search is failing for some Atlassian users.Major5.3 hresolved01-23

Other incidents 2

IncidentImpactStartedDurationStatusDay
Jira Cloud customers unable to add or search for individual users in Tempo appsNo impact listed1.7 hresolved01-22
User search is currently operating in a degraded state in some regionsMinor4.0 hresolved01-22

Cite this

Jira posted 6 status incidents in January 2020 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Jira in January 2020
Vendor
Jira
Date
URL
https://rewindex.com/company/jira/2020/01

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