# Outages on January 23, 2020 (UTC)

> 19 incidents started on January 23, 2020 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (Typeform, Twilio, Confluence); 11 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-01-23
Last updated: 2020-01-23T23:20:27Z

- Incidents started: 19 (major/critical: 5, other: 14) across 15 vendors
- Still open from earlier days: 11 · Maintenance windows: 14 · Detected outage events: 0
- By vendor impact label: critical 2, major 3, minor 6, none 8
- Previous day with incidents: [2020-01-22](https://rewindex.com/outages/2020-01-22.md) · Next: [2020-01-24](https://rewindex.com/outages/2020-01-24.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Typeform](https://rewindex.com/company/typeform.md) | [Platform down](https://rewindex.com/company/typeform/incidents/tyf8hs9xk2mq.md) | critical | 2020-01-23 09:47 UTC | 2020-01-23 10:05 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delays to and from US toll free numbers](https://rewindex.com/company/twilio/incidents/tlykch5jzfmh.md) | critical | 2020-01-23 17:24 UTC | 2020-01-23 17:48 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [User search is failing for some Atlassian users.](https://rewindex.com/company/confluence/incidents/6nsnbfy20g12.md) | major | 2020-01-23 02:52 UTC | 2020-01-23 08:09 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [User search is failing for some Atlassian users.](https://rewindex.com/company/jira/incidents/9czdzwbqj28j.md) | major | 2020-01-23 02:52 UTC | 2020-01-23 08:09 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [Errors in the Chatkit and Beams dashboard](https://rewindex.com/company/pusher/incidents/yj7blh49w2sx.md) | major | 2020-01-23 11:28 UTC | 2020-01-23 11:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery delays to Vivo network in Brazil.](https://rewindex.com/company/twilio/incidents/cvf2sk1208y4.md) | minor | 2020-01-23 03:41 UTC | 2020-01-23 15:34 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Degradation Towards Movistar in Venezuela](https://rewindex.com/company/twilio/incidents/36zygtq7kh6q.md) | minor | 2020-01-23 05:54 UTC | 2020-01-23 09:35 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS non-delivery to Glo Mobile in Nigeria](https://rewindex.com/company/twilio/incidents/8khjnwt9lhz5.md) | minor | 2020-01-23 17:01 UTC | 2020-01-23 18:08 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Toll-Free SMS Delays](https://rewindex.com/company/bandwidth/incidents/dgnhd1x2d8tj.md) | minor | 2020-01-23 17:25 UTC | 2020-01-23 19:18 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [SMS delivery status delay towards US & Canada](https://rewindex.com/company/plivo/incidents/8nk2jnwx0zn0.md) | minor | 2020-01-23 18:07 UTC | 2020-01-23 18:07 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Application Slowness](https://rewindex.com/company/harness/incidents/lkdzyh6d3p9l.md) | minor | 2020-01-23 20:21 UTC | 2020-01-23 21:15 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Temporary error when loading reports](https://rewindex.com/company/smartsheet/incidents/874cjs5jl1l5.md) | none | 2020-01-23 00:25 UTC | 2020-01-23 07:45 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [Increased error rates for Atlas cluster management in the AWS Sydney region](https://rewindex.com/company/mongodb-atlas/incidents/vcp66xdspscq.md) | none | 2020-01-23 02:17 UTC | 2020-01-23 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Telecom Videotron (Canada)](https://rewindex.com/company/sinch/incidents/h32h0hj6l01g.md) | none | 2020-01-23 14:29 UTC | 2020-01-23 15:11 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [SMS delivery status delay towards US & Canada](https://rewindex.com/company/plivo/incidents/4y3vlg7kv4zy.md) | none | 2020-01-23 18:07 UTC | 2020-01-23 18:07 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Statuspage subscriber export feature down](https://rewindex.com/company/statuspage/incidents/qtdc6f8y5xsk.md) | none | 2020-01-23 18:26 UTC | 2020-01-23 22:29 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [Third Party Outage Causing Delays in Email Generation](https://rewindex.com/company/box/incidents/7230lp3tn84f.md) | none | 2020-01-23 20:20 UTC | 2020-01-23 21:25 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Webhook delays](https://rewindex.com/company/revenuecat/incidents/n38fsxhkg7zg.md) | none | 2020-01-23 22:57 UTC | 2020-01-23 22:57 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Shopify storefronts not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/v83s7smxbs54.md) | none | 2020-01-23 23:20 UTC | 2020-01-23 23:00 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment -  LATA: 568 (Harlingen, TX)](https://rewindex.com/company/bandwidth/incidents/rfc3y9m0jnrd.md) | critical | 2020-01-22 17:23 UTC | 2020-01-24 01:56 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Login Issues](https://rewindex.com/company/squarespace/incidents/tgkkb51dkhmq.md) | critical | 2020-01-22 23:43 UTC | 2020-01-23 00:13 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [Figma is experiencing a service disruption](https://rewindex.com/company/figma/incidents/zg24tmwn0dkd.md) | major | 2020-01-22 20:02 UTC | 2020-01-23 05:05 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [Legacy Database Integration Extraction Issues](https://rewindex.com/company/stitch/incidents/h87wsmnbl6mh.md) | major | 2020-01-22 22:26 UTC | 2020-01-23 12:39 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Intermittent issue with SSL handshake](https://rewindex.com/company/optimizely/incidents/tryfsn26f6jc.md) | minor | 2020-01-21 09:18 UTC | 2020-01-23 13:33 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice towards Northwest Territories phone numbers in Canada](https://rewindex.com/company/plivo/incidents/rh9rvq1jtcqr.md) | minor | 2020-01-22 10:12 UTC | 2020-01-23 06:01 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice towards Northwest Territories phone numbers in Canada](https://rewindex.com/company/plivo/incidents/frdz6c8w2cq0.md) | minor | 2020-01-22 10:12 UTC | 2020-01-23 06:01 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & inbound SMS towards the US phone numbers in Harlingen, TX](https://rewindex.com/company/plivo/incidents/lyxb6cjtftqw.md) | minor | 2020-01-22 17:29 UTC | 2020-01-24 01:58 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & inbound SMS towards the US phone numbers in Harlingen, TX](https://rewindex.com/company/plivo/incidents/zqsdx15hv2y1.md) | minor | 2020-01-22 17:29 UTC | 2020-01-24 01:58 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Realtime Data Delayed](https://rewindex.com/company/mux/incidents/rj680p8rwnyw.md) | minor | 2020-01-22 22:53 UTC | 2020-01-23 05:05 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Unable to find users in Bitbucket, for example, when mentioning](https://rewindex.com/company/bitbucket/incidents/kq0rds6xgbmw.md) | none | 2020-01-22 22:02 UTC | 2020-01-23 02:54 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Figma](https://rewindex.com/company/figma.md) | [\[Scheduled\] Emergency Database Maintenance](https://rewindex.com/company/figma/incidents/k0wpyyw3ln01.md) | maintenance | 2020-01-23 03:32 UTC | 2020-01-23 04:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/cqfbq921z75r.md) | maintenance | 2020-01-23 06:00 UTC | 2020-01-23 12:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Shortcode SMS in the US](https://rewindex.com/company/plivo/incidents/8hs66dw0tg41.md) | maintenance | 2020-01-23 07:00 UTC | 2020-01-23 10:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/4hkpfynlkjw9.md) | maintenance | 2020-01-23 07:00 UTC | 2020-01-23 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance US Cellular](https://rewindex.com/company/sinch/incidents/pv3h8wlgnlnj.md) | maintenance | 2020-01-23 07:00 UTC | 2020-01-23 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Sprint US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/ldrnt2r4l8p7.md) | maintenance | 2020-01-23 07:00 UTC | 2020-01-23 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Cellular SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/v7vt3tcqm9wt.md) | maintenance | 2020-01-23 07:00 UTC | 2020-01-23 10:01 UTC | resolved |
| [Twingate](https://rewindex.com/company/twingate.md) | [\[Scheduled\] Controller Cluster Upgrade](https://rewindex.com/company/twingate/incidents/wbkgx2yg7ydk.md) | maintenance | 2020-01-23 07:02 UTC | 2020-01-23 07:02 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance USA T-Mobile](https://rewindex.com/company/sinch/incidents/32swhmnc9v3v.md) | maintenance | 2020-01-23 08:00 UTC | 2020-01-23 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] T-Mobile US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/r2xynvmgn50f.md) | maintenance | 2020-01-23 08:01 UTC | 2020-01-23 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Unplanned External Maintenance - US Sprint](https://rewindex.com/company/sinch/incidents/brqh6b5rthnw.md) | maintenance | 2020-01-23 08:17 UTC | 2020-01-23 09:24 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Planned Maintenance: GW112 & GW112FTEU](https://rewindex.com/company/sinch/incidents/cs4srl6vkb6v.md) | maintenance | 2020-01-23 09:00 UTC | 2020-01-23 11:00 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [\[Scheduled\] Zookeeper Mitigation Maintenance -- AWS Oregon (us-west-2)](https://rewindex.com/company/elastic-cloud/incidents/62st14nxd7zx.md) | maintenance | 2020-01-23 11:00 UTC | 2020-01-23 13:00 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [\[Scheduled\] Legacy Database Integration System Maintenance](https://rewindex.com/company/stitch/incidents/9xxrk3fbrlds.md) | maintenance | 2020-01-23 15:15 UTC | 2020-01-23 17:01 UTC | resolved |

## Cite this

19 vendor-reported incidents started on 2020-01-23 (UTC) across 15 vendors, 5 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-01-23
- Citation: Rewindex daily outage roundup, “Outages on January 23, 2020” (2020-01-23 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-01-23 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 23, 2020 (2020-01-23)](https://rewindex.com/outages/2020-01-23)`


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Canonical: https://rewindex.com/outages/2020-01-23 · Markdown: https://rewindex.com/outages/2020-01-23.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:20:46.692Z