Outages by daySeptember 14, 2017

Outages on September 14, 2017

UTC day 2017-09-14 (Sep 14, 2017, 00:00 to Sep 14, 2017, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

41incidents started

7labelled major or critical

31vendors with a new incident

1still open from earlier days

By vendor label: Critical 1 · Major 6 · Minor 23 · No impact listed 11 · 3 maintenance

Incidents started this day 41

Vendor	Incident	Impact	Started	Resolved	Status
Canva	System Outage	Critical	12:16	12:23 (7 min)	resolved
Hotjar	Incident Report - Hotjar unavailable	Major	15:44	16:16 (32 min)	resolved
Braze	Investigating database issues affecting US 01	Major	16:38	18:01 (1.4 h)	resolved
Dropbox Sign	Increased/Erroring loads of documents and graphics	Major	18:58	20:15 (1.3 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 368 - Peoria, IL	Major	19:10	Sep 16, 2017, 12:21 (41 h)	resolved
Bandwidth	Application Platform- MMS	Major	19:30	20:33 (1.1 h)	resolved
Statuspage	API documentation and asset upload issues	Major	19:36	20:12 (36 min)	resolved
Mixpanel	Mixpanel Reports Failing to Render on Some Browsers	Minor	05:27	07:00 (1.6 h)	resolved
Plivo	Intermittent gateway timeouts on Message Logs dashboard.	Minor	11:09	13:54 (2.8 h)	resolved
CircleCI	2.0 Build System Degradation	Minor	14:00	14:55 (55 min)	resolved
Travis CI	Travis API for .com Private Builds	Minor	17:21	17:36 (15 min)	resolved
Travis CI	Build delays for private builds/travis-ci.com caused by the previous API issue	Minor	18:23	20:08 (1.8 h)	resolved
Aptible	S3 Outage	Minor	19:03	20:12 (1.1 h)	resolved
Cloudinary	Elevated error rate	Minor	19:06	19:48 (42 min)	resolved
HubSpot	Some processes in HubSpot are currently intermittently unavailable	Minor	19:07	21:22 (2.3 h)	resolved
Travis CI	AWS S3 us-east-1 issues affecting build caching, artifacts, and build logs	Minor	19:08	20:34 (1.4 h)	resolved
Shopify	Problem buying shipping labels from USPS.	Minor	19:11	20:01 (50 min)	resolved
Unbounce	Intermittent save and publishing errors	Minor	19:13	20:09 (56 min)	resolved
Help Scout	AWS issues causing degraded performance	Minor	19:13	19:56 (43 min)	resolved
Greenhouse	AWS Service Interruption	Minor	19:15	20:16 (1.0 h)	resolved
Canva	Intermittent failures with uploads and downloads	Minor	19:18	19:59 (41 min)	resolved
Smartsheet	Attachments & Published Sheet Service Degradation	Minor	19:22	22:38 (3.3 h)	resolved
Bitrise	Elevated storage system errors	Minor	19:25	22:01 (2.6 h)	resolved
Twilio	Failures on MMS Messages	Minor	19:29	20:14 (45 min)	resolved
CircleCI	Issues with 2.0	Minor	19:29	21:12 (1.7 h)	resolved
Twilio	Recording Delays	Minor	19:31	20:14 (43 min)	resolved
Twilio	Transcription Failures	Minor	19:33	20:14 (41 min)	resolved
Contentful	Issues with the Management API	Minor	19:35	20:16 (41 min)	resolved
Typeform	Amazon Web Services Partial Outage	Minor	19:36	20:02 (26 min)	resolved
Heap	Failing Dashboard Queries	Minor	19:50	20:22 (32 min)	resolved
Shopify	Unexpected problem with shipping rates	No impact listed	03:41	03:41 (0 min)	resolved
Shopify	Unexpected problem with some shops	No impact listed	16:17	16:46 (29 min)	resolved
SparkPost	Elevated Reporting API and UI Errors	No impact listed	17:07	Sep 15, 2017, 01:01 (7.9 h)	resolved
Mapbox	Increased error rate across API's	No impact listed	18:57	20:03 (1.1 h)	resolved
Plivo	Website plivo.com error	No impact listed	19:01	20:14 (1.2 h)	resolved
Sentry	File uploads are currently not working	No impact listed	19:02	21:12 (2.2 h)	resolved
Trello	Amazon S3 Errors Causing Issues with Attachment Previews and Uploads	No impact listed	19:08	20:53 (1.8 h)	resolved
Snyk	Issue on External Service	No impact listed	19:14	20:12 (58 min)	resolved
Webflow	Slow or Failing Site Operations	No impact listed	19:15	22:34 (3.3 h)	resolved
Stitch	Delays due to Amazon S3 Degradation	No impact listed	19:25	22:34 (3.1 h)	resolved
Discord	Connectivity Issues	No impact listed	22:49	23:26 (37 min)	resolved

Still open from earlier days 1

Vendor	Incident	Impact	Started	Resolved	Status
Elastic Cloud	Kibana login failures after upgrading to Elasticsearch 5.6.0	Minor	Sep 13, 2017, 15:25	Sep 18, 2017, 18:34 (5 d)	resolved

Maintenance 3

Vendor	Incident	Impact	Started	Resolved	Status
Dropbox Sign	[Scheduled] Product Update	Maintenance	03:00	04:00 (1.0 h)	resolved
Lightstep (ServiceNow Cloud Observability)	[Scheduled] Trace Assembly Maintenance	Maintenance	03:29	03:52 (23 min)	resolved
Bandwidth	[Scheduled] Application Platform Maintenance	Maintenance	09:00	10:00 (1.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Canva, Hotjar, Braze, Dropbox Sign, Bandwidth, Statuspage, Mixpanel, Plivo, CircleCI, Travis CI, Aptible, Cloudinary.

Cite this

41 vendor-reported incidents started on 2017-09-14 (UTC) across 31 vendors, 7 labelled major or critical by the vendor.

Title: Outages on September 14, 2017
Vendor: Rewindex daily outage roundup
Date: 2017-09-14 00:00 UTC
URL: https://rewindex.com/outages/2017-09-14

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