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CompaniesBrazeMonthly reportsSeptember 2017

Braze in September 2017: incidents, uptime and changes

5incidents posted
2labelled major or critical
99.46%free of major/critical
98.61%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 52 min, incident time 9 h 59 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 3

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Platform Outage - US-02 ClusterCritical2.5 hresolved09-12
Investigating database issues affecting US 01Major1.4 hresolved09-14

Other incidents 3

IncidentImpactStartedDurationStatusDay
Elevated error rates - US-01Minor14 minresolved09-09
Delayed data processing for some customersMinor47 minresolved09-22
Delayed data processing and message sending for some customersMinor5.1 hresolved09-29

Cite this

Braze posted 5 status incidents in September 2017 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Braze in September 2017
Vendor
Braze
Date
URL
https://rewindex.com/company/braze/2017/09

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