Smartsheet: Attachments & Published Sheet Service Degradation
Timeline of updates
- resolved
On September 14th, 2017 at 11:41 AM Pacific Daylight Time (PDT) the Amazon Simple Storage Service (S3) in the US-EAST-1 Region began generating errors. During this time Smartsheet customers may have experienced errors when attempting to upload any new files to the Smartsheet application, interacting with any previously uploaded files, publishing sheets to HTML, viewing previously published sheets, or receiving sheet backups. At 12:49 PM PDT on September 14th, 2017 the US-EAST-1 Region for Amazon S3 recovered, and the Smartsheet operations team determined system status had returned to normal. We have continued to monitor our systems since this time and they have operated as expected.
From Smartsheet’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.smartsheet.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Smartsheet, started 2017-09-14 19:22 UTC, resolved after 3.3 h, 1 update(s).
- Title
- Attachments & Published Sheet Service Degradation
- Vendor
- Smartsheet
- Date
- URL
- https://rewindex.com/company/smartsheet/incidents/x1kjj5v7k355
Smartsheet profileRecent Smartsheet incidentsAll outages on September 14, 2017Smartsheet in September 2017MarkdownJSON