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CompaniesSmartsheetMonthly reportsSeptember 2017

Smartsheet in September 2017: incidents, uptime and changes

5incidents posted
1labelled major or critical
99.72%free of major/critical
99.27%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 58 min, incident time 5 h 14 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 1 · No impact listed 3

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Smartsheet Connectors PlatformMajor2.0 hresolved09-12

Other incidents 4

IncidentImpactStartedDurationStatusDay
Smartsheet Application & APINo impact listed0 minresolved09-01
Informational UpdateNo impact listed24 minresolved09-01
Attachments & Published Sheet Service DegradationMinor3.3 hresolved09-14
Smartsheet Desktop ApplicationNo impact listed4.1 hresolved09-27

Cite this

Smartsheet posted 5 status incidents in September 2017 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Smartsheet in September 2017
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/2017/09

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