# Smartsheet in September 2017: incidents, uptime and changes

> Smartsheet in September 2017: 5 incidents on its status page (1 major or critical), 99.72% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2017/09
Last updated: 2017-10-01T00:00:00Z

- Incidents posted: 5 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 1, none 3
- Uptime (vendor-reported): 99.72% free of major/critical incidents, 99.27% free of any incident; outage time 1 h 58 min, incident time 5 h 14 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2017](https://rewindex.com/company/smartsheet/2017/08.md) · Next: [October 2017](https://rewindex.com/company/smartsheet/2017/10.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet Connectors Platform](https://rewindex.com/company/smartsheet/incidents/gzh37v9c3ks8.md) | major | 2017-09-12 23:43 UTC | 2017-09-13 01:41 UTC | 2.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet Application & API](https://rewindex.com/company/smartsheet/incidents/4j1w5x0tz2jm.md) | none | 2017-09-01 04:10 UTC | 2017-09-01 04:10 UTC | 0 min | resolved |
| [Informational Update](https://rewindex.com/company/smartsheet/incidents/2gc2rd54cn11.md) | none | 2017-09-01 22:42 UTC | 2017-09-01 23:06 UTC | 24 min | resolved |
| [Smartsheet Connectors Platform](https://rewindex.com/company/smartsheet/incidents/gzh37v9c3ks8.md) | major | 2017-09-12 23:43 UTC | 2017-09-13 01:41 UTC | 2.0 h | resolved |
| [Attachments & Published Sheet Service Degradation](https://rewindex.com/company/smartsheet/incidents/x1kjj5v7k355.md) | minor | 2017-09-14 19:22 UTC | 2017-09-14 22:38 UTC | 3.3 h | resolved |
| [Smartsheet Desktop Application](https://rewindex.com/company/smartsheet/incidents/7hrdldy55ybq.md) | none | 2017-09-27 15:42 UTC | 2017-09-27 19:50 UTC | 4.1 h | resolved |

## Cite this

Smartsheet posted 5 status incidents in September 2017 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2017/09
- Citation: Smartsheet, “Smartsheet in September 2017” (2017-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2017/09 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in September 2017 (2017-09-01)](https://rewindex.com/company/smartsheet/2017/09)`


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Canonical: https://rewindex.com/company/smartsheet/2017/09 · Markdown: https://rewindex.com/company/smartsheet/2017/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:55:10.725Z