# Outages on September 14, 2017 (UTC)

> 41 incidents started on September 14, 2017 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Canva, Hotjar, Braze); 1 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2017-09-14
Last updated: 2017-09-16T12:21:00Z

- Incidents started: 41 (major/critical: 7, other: 34) across 31 vendors
- Still open from earlier days: 1 · Maintenance windows: 3 · Detected outage events: 0
- By vendor impact label: critical 1, major 6, minor 23, none 11
- Previous day with incidents: [2017-09-13](https://rewindex.com/outages/2017-09-13.md) · Next: [2017-09-15](https://rewindex.com/outages/2017-09-15.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Canva](https://rewindex.com/company/canva.md) | [System Outage](https://rewindex.com/company/canva/incidents/dd0t20nj1200.md) | critical | 2017-09-14 12:16 UTC | 2017-09-14 12:23 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Incident Report - Hotjar unavailable](https://rewindex.com/company/hotjar/incidents/zt7k0df18yw0.md) | major | 2017-09-14 15:44 UTC | 2017-09-14 16:16 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [Investigating database issues affecting US 01](https://rewindex.com/company/braze/incidents/f3hyx99clmtv.md) | major | 2017-09-14 16:38 UTC | 2017-09-14 18:01 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [Increased/Erroring loads of documents and graphics](https://rewindex.com/company/dropbox-sign/incidents/rympw9sh8g6p.md) | major | 2017-09-14 18:58 UTC | 2017-09-14 20:15 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 368 - Peoria, IL](https://rewindex.com/company/bandwidth/incidents/y6cjmfyydhpm.md) | major | 2017-09-14 19:10 UTC | 2017-09-16 12:21 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Application Platform- MMS](https://rewindex.com/company/bandwidth/incidents/1ywkqc88r38g.md) | major | 2017-09-14 19:30 UTC | 2017-09-14 20:33 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [API documentation and asset upload issues](https://rewindex.com/company/statuspage/incidents/wpsqk2q37v3m.md) | major | 2017-09-14 19:36 UTC | 2017-09-14 20:12 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Mixpanel Reports Failing to Render on Some Browsers](https://rewindex.com/company/mixpanel/incidents/7psj21v80kqm.md) | minor | 2017-09-14 05:27 UTC | 2017-09-14 07:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Intermittent gateway timeouts on Message Logs dashboard.](https://rewindex.com/company/plivo/incidents/9qwr6hk1y2gl.md) | minor | 2017-09-14 11:09 UTC | 2017-09-14 13:54 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [2.0 Build System Degradation](https://rewindex.com/company/circleci/incidents/zj7fwzlhm0y0.md) | minor | 2017-09-14 14:00 UTC | 2017-09-14 14:55 UTC | resolved |
| [Travis CI](https://rewindex.com/company/travis-ci.md) | [Travis API for .com Private Builds](https://rewindex.com/company/travis-ci/incidents/4gy46v0t3vrq.md) | minor | 2017-09-14 17:21 UTC | 2017-09-14 17:36 UTC | resolved |
| [Travis CI](https://rewindex.com/company/travis-ci.md) | [Build delays for private builds/travis-ci.com caused by the previous API issue](https://rewindex.com/company/travis-ci/incidents/rhqd1cpmk9n6.md) | minor | 2017-09-14 18:23 UTC | 2017-09-14 20:08 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [S3 Outage](https://rewindex.com/company/aptible/incidents/xrcdwkwrwgth.md) | minor | 2017-09-14 19:03 UTC | 2017-09-14 20:12 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Elevated error rate](https://rewindex.com/company/cloudinary/incidents/k62qznp2jpn5.md) | minor | 2017-09-14 19:06 UTC | 2017-09-14 19:48 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Some processes in HubSpot are currently intermittently unavailable](https://rewindex.com/company/hubspot/incidents/g059x6ysnp9r.md) | minor | 2017-09-14 19:07 UTC | 2017-09-14 21:22 UTC | resolved |
| [Travis CI](https://rewindex.com/company/travis-ci.md) | [AWS S3 us-east-1 issues affecting build caching, artifacts, and build logs](https://rewindex.com/company/travis-ci/incidents/n90wqynjt6k0.md) | minor | 2017-09-14 19:08 UTC | 2017-09-14 20:34 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Problem buying shipping labels from USPS.](https://rewindex.com/company/shopify/incidents/rymj4mws1y99.md) | minor | 2017-09-14 19:11 UTC | 2017-09-14 20:01 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Intermittent save and publishing errors](https://rewindex.com/company/unbounce/incidents/z6x1zbzbthvy.md) | minor | 2017-09-14 19:13 UTC | 2017-09-14 20:09 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [AWS issues causing degraded performance](https://rewindex.com/company/help-scout/incidents/hptn25bszb38.md) | minor | 2017-09-14 19:13 UTC | 2017-09-14 19:56 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [AWS Service Interruption](https://rewindex.com/company/greenhouse/incidents/r2sx8p3plhlg.md) | minor | 2017-09-14 19:15 UTC | 2017-09-14 20:16 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Intermittent failures with uploads and downloads](https://rewindex.com/company/canva/incidents/xqkt8q0x3jl1.md) | minor | 2017-09-14 19:18 UTC | 2017-09-14 19:59 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Attachments & Published Sheet Service Degradation](https://rewindex.com/company/smartsheet/incidents/x1kjj5v7k355.md) | minor | 2017-09-14 19:22 UTC | 2017-09-14 22:38 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Elevated storage system errors](https://rewindex.com/company/bitrise/incidents/s3hvkxgxw9bd.md) | minor | 2017-09-14 19:25 UTC | 2017-09-14 22:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Failures on MMS Messages](https://rewindex.com/company/twilio/incidents/pd0sff3nh013.md) | minor | 2017-09-14 19:29 UTC | 2017-09-14 20:14 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Issues with 2.0](https://rewindex.com/company/circleci/incidents/qzcf495cxvmw.md) | minor | 2017-09-14 19:29 UTC | 2017-09-14 21:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Recording Delays](https://rewindex.com/company/twilio/incidents/sxl53v023pkx.md) | minor | 2017-09-14 19:31 UTC | 2017-09-14 20:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Transcription Failures](https://rewindex.com/company/twilio/incidents/tp5fcjx7g3j0.md) | minor | 2017-09-14 19:33 UTC | 2017-09-14 20:14 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Issues with the Management API](https://rewindex.com/company/contentful/incidents/gkvq1gwwp0v5.md) | minor | 2017-09-14 19:35 UTC | 2017-09-14 20:16 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Amazon Web Services Partial Outage](https://rewindex.com/company/typeform/incidents/6z9s1dyrf7ww.md) | minor | 2017-09-14 19:36 UTC | 2017-09-14 20:02 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Failing Dashboard Queries](https://rewindex.com/company/heap/incidents/r9ffmphg1j8n.md) | minor | 2017-09-14 19:50 UTC | 2017-09-14 20:22 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Unexpected problem with shipping rates](https://rewindex.com/company/shopify/incidents/ly6tfqn8x7jh.md) | none | 2017-09-14 03:41 UTC | 2017-09-14 03:41 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Unexpected problem with some shops](https://rewindex.com/company/shopify/incidents/gd83q5qrgr9f.md) | none | 2017-09-14 16:17 UTC | 2017-09-14 16:46 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Elevated Reporting API and UI Errors](https://rewindex.com/company/sparkpost/incidents/5t9cy4p2yyb9.md) | none | 2017-09-14 17:07 UTC | 2017-09-15 01:01 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Increased error rate across API's](https://rewindex.com/company/mapbox/incidents/1fnfypmlq235.md) | none | 2017-09-14 18:57 UTC | 2017-09-14 20:03 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Website plivo.com error](https://rewindex.com/company/plivo/incidents/j6vb4v88cdtb.md) | none | 2017-09-14 19:01 UTC | 2017-09-14 20:14 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [File uploads are currently not working](https://rewindex.com/company/sentry/incidents/7w5rn56d830m.md) | none | 2017-09-14 19:02 UTC | 2017-09-14 21:12 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Amazon S3 Errors Causing Issues with Attachment Previews and Uploads](https://rewindex.com/company/trello/incidents/m3n0vwmjv4d1.md) | none | 2017-09-14 19:08 UTC | 2017-09-14 20:53 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Issue on External Service](https://rewindex.com/company/snyk/incidents/sm0k07ksdby5.md) | none | 2017-09-14 19:14 UTC | 2017-09-14 20:12 UTC | resolved |
| [Webflow](https://rewindex.com/company/webflow.md) | [Slow or Failing Site Operations](https://rewindex.com/company/webflow/incidents/ny5yv24v9r7f.md) | none | 2017-09-14 19:15 UTC | 2017-09-14 22:34 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [Delays due to Amazon S3 Degradation](https://rewindex.com/company/stitch/incidents/x6hwcwpxfwj0.md) | none | 2017-09-14 19:25 UTC | 2017-09-14 22:34 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Connectivity Issues](https://rewindex.com/company/discord/incidents/509qy8ywmb8s.md) | none | 2017-09-14 22:49 UTC | 2017-09-14 23:26 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Kibana login failures after upgrading to Elasticsearch 5.6.0](https://rewindex.com/company/elastic-cloud/incidents/63fkltyqfgp0.md) | minor | 2017-09-13 15:25 UTC | 2017-09-18 18:34 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] Product Update](https://rewindex.com/company/dropbox-sign/incidents/pm9gwd25scfq.md) | maintenance | 2017-09-14 03:00 UTC | 2017-09-14 04:00 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [\[Scheduled\] Trace Assembly Maintenance](https://rewindex.com/company/lightstep/incidents/9r1yhhsy9h17.md) | maintenance | 2017-09-14 03:29 UTC | 2017-09-14 03:52 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Application Platform Maintenance](https://rewindex.com/company/bandwidth/incidents/685yp7nldr1y.md) | maintenance | 2017-09-14 09:00 UTC | 2017-09-14 10:00 UTC | resolved |

## Cite this

41 vendor-reported incidents started on 2017-09-14 (UTC) across 31 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2017-09-14
- Citation: Rewindex daily outage roundup, “Outages on September 14, 2017” (2017-09-14 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2017-09-14 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 14, 2017 (2017-09-14)](https://rewindex.com/outages/2017-09-14)`


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Canonical: https://rewindex.com/outages/2017-09-14 · Markdown: https://rewindex.com/outages/2017-09-14.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:13.647Z