M MuxIncreased error rates for video ingest and playback for on-demand assets Critical12:55 15:02 (2.1 h) resolved SnykEmergency Maintenance Affecting SNYK-EU-01 (app.eu.snyk.io) Critical14:47 17:00 (2.2 h) resolved BrexColumn wire settlement delays Critical14:52 20:38 (5.8 h) resolved L LeverLever -hosted job site down Critical21:02 23:01 (2.0 h) postmortem NeonWe are currently experiencing occasional timeouts and connectivity issues in Azure us-east-2 Major15:29 16:57 (1.5 h) resolved S StatsigAPI Exports First Exposures Report Schema Breaking Change Major19:02 19:03 (1 min) resolved DeepgramUS Network Issues Minor00:08 04:30 (4.4 h) resolved C CrusoeVM Creation Failure Minor01:10 07:09 (6.0 h) resolved S SalesforcePerformance Degradation: Core Service Minor01:35 03:47 (2.2 h) resolved T TwilioDeepgram Transcription Delay Issue Minor01:35 02:54 (1.3 h) resolved S SalesforcePerformance Degradation: Core Service Minor02:10 04:02 (1.9 h) resolved GitHub CopilotIncident with Copilot Minor02:41 03:47 (1.1 h) resolved GitHubIncident with Copilot Minor02:41 03:47 (1.1 h) resolved C ConfluentDelays in Provisioning affecting Schema Registry, KSQL and Stream Governance resources Minor04:43 Oct 4, 2025, 15:46 (35 h) resolved VonageSpain SMS - Delivery degradation towards Xfera Moviles SA Minor06:55 09:49 (2.9 h) resolved S SalesforcePerformance Degradation: Core Service Minor07:26 08:10 (44 min) resolved S SinchDelivery Issue Spain - Multiple Networks Minor07:36 09:14 (1.6 h) resolved T TwilioSMS Delivery Delays and Failure to Multiple Networks in Spain Minor07:47 12:19 (4.5 h) resolved T TwilioCall Failure Issues to and From a Subset of Twilio Malaysia Phone Numbers Minor08:10 14:27 (6.3 h) resolved S SalesforceFeature Perf Degradation: Core Service Minor09:11 Oct 4, 2025, 13:18 (28 h) resolved S SalesforceFeature Perf Degradation: Core Service Minor09:11 Oct 4, 2025, 20:35 (35 h) resolved S SalesforceFeature Perf Degradation: Core Service Minor09:11 Oct 4, 2025, 16:27 (31 h) resolved S SalesforceFeature Perf Degradation: Core Service Minor09:11 Oct 4, 2025, 20:35 (35 h) resolved S SalesforceFeature Perf Degradation: Core Service Minor09:11 Oct 4, 2025, 13:44 (29 h) resolved S SalesforceFeature Perf Degradation: Core Service Minor09:11 Oct 4, 2025, 20:30 (35 h) resolved JiraError message in Jira when working on issues. Error code Hash 4G7N40 Minor09:24 10:13 (49 min) resolved SnowflakeINC0144343 Minor10:32 12:29 (1.9 h) resolved Scaleway[DEDIBOX] - [DC5] Private Switch down in DC5 room 1 block A67 Minor10:50 Oct 6, 2025, 20:39 (3 d) resolved T TwilioSMS Delivery Delays and Failures to Telefonica O2 Network in Germany Minor11:04 14:07 (3.0 h) resolved VonageGermany SMS - Delivery degradation towards Telefonica Germany Minor11:43 13:40 (1.9 h) resolved T TwilioSMS Delivery Delay and Failures to Azercell Network in Azerbaijan Minor12:03 16:24 (4.3 h) resolved T TwilioSMS Delivery Delay and Failures to Claro Network in Honduras Minor12:33 Oct 6, 2025, 12:54 (3 d) resolved S SalesforceSalesforce Data Cloud Feature Degradation: Customer360 Audiences Minor13:00 Oct 6, 2025, 20:58 (3 d) resolved T TwilioSMS Delivery Delays To Multiple Networks in Italy Minor13:39 16:26 (2.8 h) resolved S SalesforcePerformance Degradation: Core Service Minor15:14 17:01 (1.8 h) resolved T TwilioDegradation Across Multiple Twilio Products Minor15:18 16:40 (1.4 h) resolved T TwilioSMS and MMS messages Increased 500 Errors Minor15:21 15:51 (30 min) resolved T TwilioVerify's SMS Messages not Delivered Minor15:24 15:44 (20 min) resolved T TwilioSMS Delivery Delays To Multiple Networks in United States of America via Subset of Short Codes Minor16:02 18:19 (2.3 h) resolved S SalesforceSalesforce Data Cloud Feature Degradation: Customer360 Audiences Minor17:38 Oct 7, 2025, 14:15 (4 d) resolved npmDegraded performance on npmjs.com Minor18:07 Oct 4, 2025, 01:42 (7.6 h) resolved T TwilioIssues with Verify Messaging Minor18:16 18:46 (30 min) resolved L LaunchDarklyErrors generating new client libraries Minor18:40 20:03 (1.4 h) resolved HootsuiteDifficulties uploading videos in Composer Minor19:21 19:57 (36 min) resolved S SalesforceIntermittent Page Load Errors: Core Service Minor20:11 21:57 (1.8 h) resolved T TwilioWhatsApp Sandbox Cross-Country Messages Blocked Minor21:10 Oct 6, 2025, 18:45 (3 d) resolved ClaudeClaude.ai, Claude Code, API, and console are experiencing degraded service No impact listed01:26 05:16 (3.8 h) resolved AnthropicClaude.ai, Claude Code, API, and console are experiencing degraded service No impact listed01:26 05:16 (3.8 h) resolved Convexproject creation and dashboard unavailable No impact listed09:36 09:51 (15 min) resolved I InfluxData (InfluxDB Cloud)AWS eu-central-1: Degraded database query performance No impact listed15:11 17:15 (2.1 h) resolved ContentfulMerge App Exports Failing No impact listed15:55 15:56 (1 min) resolved T TwilioEarly Media RingTone missing on calls to T-Mobile in the United States No impact listed20:58 Oct 4, 2025, 00:50 (3.9 h) resolved C ChromaQueries may fail unknown13:30 14:44 (1.2 h) resolved