Salesforce: Salesforce Data Cloud Feature Degradation: Customer360 Audiences
Affected components: Customer360 Audiences2 instances
Timeline of updates
- update
The Prod1-CDP1 and Prod3-CDP1 have been resolved and engineering teams are deploying a resolution to the rest of the environments, which should be completed shortly.
A subset of customers may experience issues retrieving data previews, when using the Batch Data Transforms editor preview functionality in Data Cloud.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
a168e1d16f3d0f37…
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Salesforce, started 2025-10-01 17:14 UTC, resolved after 2 d, 1 update(s).
- Title
- Salesforce Data Cloud Feature Degradation: Customer360 Audiences
- Vendor
- Salesforce
- Date
- URL
- https://rewindex.com/company/salesforce/incidents/20003306
Salesforce profileRecent Salesforce incidentsAll outages on October 1, 2025Salesforce in October 2025MarkdownJSON