Claude: Claude.ai, Claude Code, API, and console are experiencing degraded service
Timeline of updates
- resolved
On October 3rd UTC (Oct 2nd PT), we experienced a service disruption affecting Claude.ai, Claude Code, and the Claude API and Console. The disruption began at approximately 1:17 AM UTC / 6:17 PM PT and was fully resolved by 3:47AM UTC / 8:47 PM PT, with all systems confirmed stable by 5:16AM UTC / 10:16 PM PT. The incident was triggered by an upstream provider error that exposed an unexpected issue in our infrastructure that affected both availability and recovery times. During this time, you may have experienced intermittent access issues or increased error rates and latency across our platform. We have taken immediate actions to mitigate the issue. All systems are now operating normally. We apologize for any inconvenience this disruption may have caused.
From Claude’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.claude.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Claude, started 2025-10-03 01:26 UTC, resolved after 3.8 h, 1 update(s).
- Title
- Claude.ai, Claude Code, API, and console are experiencing degraded service
- Vendor
- Claude
- Date
- URL
- https://rewindex.com/company/claude/incidents/gr1vrcvz9jd4
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