# Claude: Claude.ai, Claude Code, API, and console are experiencing degraded service

> Claude status incident “Claude.ai, Claude Code, API, and console are experiencing degraded service” on 2025-10-03: impact none (vendor’s label), 3.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/claude/incidents/gr1vrcvz9jd4
Last updated: 2025-10-03T05:16:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-10-03 01:26 UTC · Resolved: 2025-10-03 05:16 UTC · Duration: 3.8 h
- Updates: 1
- [Vendor status page: https://status.claude.com/incidents/gr1vrcvz9jd4](https://status.claude.com/incidents/gr1vrcvz9jd4)
- [Company: Claude](https://rewindex.com/company/claude.md)

## Timeline of updates

- **resolved** 2025-10-03 05:16 UTC: On October 3rd UTC (Oct 2nd PT), we experienced a service disruption affecting Claude.ai, Claude Code, and the Claude API and Console. The disruption began at approximately 1:17 AM UTC / 6:17 PM PT and was fully resolved by 3:47AM UTC / 8:47 PM PT, with all systems confirmed stable by 5:16AM UTC / 10:16 PM PT. The incident was triggered by an upstream provider error that exposed an unexpected issue in our infrastructure that affected both availability and recovery times. During this time, you may have experienced intermittent access issues or increased error rates and latency across our platform. We have taken immediate actions to mitigate the issue. All systems are now operating normally. We apologize for any inconvenience this disruption may have caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Claude, started 2025-10-03 01:26 UTC, resolved after 3.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/claude/incidents/gr1vrcvz9jd4
- Citation: Claude, “Claude.ai, Claude Code, API, and console are experiencing degraded service” (2025-10-03 01:26 UTC). Archived by Rewindex: https://rewindex.com/company/claude/incidents/gr1vrcvz9jd4 (CC BY 4.0).
- Markdown link: `[Claude: Claude.ai, Claude Code, API, and console are experiencing degraded service (2025-10-03)](https://rewindex.com/company/claude/incidents/gr1vrcvz9jd4)`


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Canonical: https://rewindex.com/company/claude/incidents/gr1vrcvz9jd4 · Markdown: https://rewindex.com/company/claude/incidents/gr1vrcvz9jd4.md · JSON: https://rewindex.com/api/v1/companies/claude/incidents/gr1vrcvz9jd4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:40:08.295Z