Companies Twilio Monthly reportsOctober 2025

Twilio in October 2025: incidents, uptime and changes

202incidents posted

2labelled major or critical

97.88%free of major/critical

4.33%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 15 h 42 min, incident time 29.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 177 · No impact listed 23

Major and critical incidents 2

Incident	Impact	Started	Duration	Status	Day
Serverless production boxes lost connection with AuroraDB	Major	Oct 14, 2025, 01:00	0 min	resolved	10-14
Elevated Errors Affecting Multiple Products	Major	Oct 20, 2025, 07:26	16 h	resolved	10-20

Other incidents 200

Incident	Impact	Started	Duration	Status	Day
MMS Delivery Delays to Cingular Wireless (AT&T) in United States of America via Subset of Longcodes	Minor	Oct 1, 2025, 00:29	3.7 h	resolved	10-01
Delivery Receipt Delays to Net One Network in Zimbabwe	Minor	Oct 1, 2025, 02:55	14 h	resolved	10-01
MMS Delivery Delays to Multiple Networks in US via a Subset of Long Codes	Minor	Oct 1, 2025, 16:00	4.0 h	resolved	10-01
Call Failures From A Subset of Twilio's Phone Numbers to Slovakia	Minor	Oct 1, 2025, 21:53	10 h	resolved	10-01
SMS Delivery Delays to Twilio Phone Numbers in US via Subset of Shortcodes	Minor	Oct 2, 2025, 04:07	4.2 h	resolved	10-02
SMS Delivery Failures to du in United Arab Emirates	Minor	Oct 2, 2025, 05:43	4.8 h	resolved	10-02
SMS Delivery Delays to Claro Network in Honduras	Minor	Oct 2, 2025, 10:47	4.9 h	resolved	10-02
Event Streams Delivery Lag	Minor	Oct 2, 2025, 13:39	3.1 h	resolved	10-02
SMS Delivery Delays and Failures to BTC in Botswana	Minor	Oct 2, 2025, 18:38	18 h	resolved	10-02
Elevated volumes of 5xx's in Programmable Messaging API responses	No impact listed	Oct 2, 2025, 21:05	0 min	resolved	10-02
SMS Delivery Delays Failures to Etisalat in Egypt	Minor	Oct 2, 2025, 23:32	16 h	resolved	10-02
Deepgram Transcription Delay Issue	Minor	Oct 3, 2025, 01:35	1.3 h	resolved	10-03
SMS Delivery Delays and Failure to Multiple Networks in Spain	Minor	Oct 3, 2025, 07:47	4.5 h	resolved	10-03
Call Failure Issues to and From a Subset of Twilio Malaysia Phone Numbers	Minor	Oct 3, 2025, 08:10	6.3 h	resolved	10-03
SMS Delivery Delays and Failures to Telefonica O2 Network in Germany	Minor	Oct 3, 2025, 11:04	3.0 h	resolved	10-03
SMS Delivery Delay and Failures to Azercell Network in Azerbaijan	Minor	Oct 3, 2025, 12:03	4.3 h	resolved	10-03
SMS Delivery Delay and Failures to Claro Network in Honduras	Minor	Oct 3, 2025, 12:33	3 d	resolved	10-03
SMS Delivery Delays To Multiple Networks in Italy	Minor	Oct 3, 2025, 13:39	2.8 h	resolved	10-03
Degradation Across Multiple Twilio Products	Minor	Oct 3, 2025, 15:18	1.4 h	resolved	10-03
SMS and MMS messages Increased 500 Errors	Minor	Oct 3, 2025, 15:21	30 min	resolved	10-03
Verify's SMS Messages not Delivered	Minor	Oct 3, 2025, 15:24	20 min	resolved	10-03
SMS Delivery Delays To Multiple Networks in United States of America via Subset of Short Codes	Minor	Oct 3, 2025, 16:02	2.3 h	resolved	10-03
Issues with Verify Messaging	Minor	Oct 3, 2025, 18:16	30 min	resolved	10-03
Early Media RingTone missing on calls to T-Mobile in the United States	No impact listed	Oct 3, 2025, 20:58	3.9 h	resolved	10-03
WhatsApp Sandbox Cross-Country Messages Blocked	Minor	Oct 3, 2025, 21:10	3 d	resolved	10-03
Issue Causing Distorted Ringback Tones on TwiML Dial Calls	Minor	Oct 4, 2025, 06:43	2.8 h	resolved	10-04
SMS Delivery Delays to MTN in Nigeria	Minor	Oct 5, 2025, 15:36	7.1 h	resolved	10-05
Delays in Event Streams Delivery to Segment	No impact listed	Oct 5, 2025, 23:53	0 min	resolved	10-05
SMS Delivery Delays to Ooredoo Network in Tunisia	Minor	Oct 6, 2025, 12:58	30 h	resolved	10-06
Function Invocations API Degraded, Functions Invocations Can Fail With 500 Error	Minor	Oct 6, 2025, 14:35	1.2 h	resolved	10-06
SMS Delivery Delays Multiple Networks in Malaysia and African Countries	Minor	Oct 6, 2025, 16:12	1.0 h	resolved	10-06
SMS Delivery Delays to Xl Axiata Network in Indonesia	Minor	Oct 6, 2025, 22:50	2.7 h	resolved	10-06
SMS Delivery Failures to Multiple Networks in Multiple Countries	Minor	Oct 7, 2025, 02:40	31 min	resolved	10-07
SMS Delivery Receipt Delay To Multiple Network In US Over A Subset Of Short Code	Minor	Oct 7, 2025, 02:45	5.9 h	resolved	10-07
AccSec Canada API Issue	Minor	Oct 7, 2025, 10:39	2.9 h	resolved	10-07
SMS Delivery Delays to Shelcomm Network in United States of America	Minor	Oct 7, 2025, 16:56	5.0 h	resolved	10-07
On Call Engineers are Investigating an issue	No impact listed	Oct 7, 2025, 17:02	2 min	resolved	10-07
SMS Delivery Delays to Freedom Network in Canada	Minor	Oct 7, 2025, 17:12	2.6 h	resolved	10-07
SMS Delivery Report Delays to T-Mobile Network in United States of America via Subset of Short Codes	Minor	Oct 7, 2025, 19:43	4.9 h	resolved	10-07
SMS Delivery Reports Delay Kosovo’s Ipko Network on Twilio Short Codes	Minor	Oct 7, 2025, 21:44	19 h	resolved	10-07
Issue With Paid Support Plans	Minor	Oct 7, 2025, 22:14	47 h	resolved	10-07
SMS Delivery Delays to Orange Network in Cameroon	Minor	Oct 7, 2025, 22:40	9.5 h	resolved	10-07
Write operations on Incoming Phone Number API Endpoints are Failing	Minor	Oct 8, 2025, 00:13	2.7 h	resolved	10-08
SMS Delivery Delays to and from Belgium, Canada and US via Subset of Longcodes	Minor	Oct 8, 2025, 06:39	4.7 h	resolved	10-08
Call Failures From a Subset of Twilio Numbers In Norway	Minor	Oct 8, 2025, 11:42	2.7 h	resolved	10-08
SMS Delivery Delays to Multiple Networks in Italy	Minor	Oct 8, 2025, 11:57	7.0 h	resolved	10-08
SMS Delivery Failures to Airtel Network in Niger	Minor	Oct 8, 2025, 16:30	12 h	resolved	10-08
MMS Delivery Failures to Verizon Network in US via a subset of Short Codes	Minor	Oct 8, 2025, 20:27	3.8 h	resolved	10-08
Programmable Messaging API returned 503 to the customers	No impact listed	Oct 8, 2025, 23:12	0 min	resolved	10-08
SMS Delivery Delays to Ooredoo Network In Tunisia	Minor	Oct 9, 2025, 11:01	8.4 h	resolved	10-09
SMS Delivery Delays and Failures to Movicel in Angola	Minor	Oct 9, 2025, 13:51	27 h	resolved	10-09
SMS Delivery Delays to Shelcomm in United States of America	Minor	Oct 9, 2025, 15:20	9.6 h	resolved	10-09
Legitimate SMS marked as SPAM on Android devices (in Google Messages)	Minor	Oct 9, 2025, 17:35	28 h	resolved	10-09
SMS Delivery Delays to MTN in Nigeria	Minor	Oct 9, 2025, 23:20	5.0 h	resolved	10-09
SMS Delivery Delays and Failures to MTN Network in Ghana (620-01)	Minor	Oct 10, 2025, 01:15	3.2 h	resolved	10-10
SMS Delivery Delays to Tele2 in Lithuania	Minor	Oct 10, 2025, 09:06	4.5 h	resolved	10-10
MMS Delivery Failures To And From Multiple US Networks	Minor	Oct 10, 2025, 09:16	3.9 h	resolved	10-10
SMS Delivery Report Delays to Etisalat and Du in United Arab Emirates	Minor	Oct 10, 2025, 15:17	2.7 h	resolved	10-10
SMS Delivery Delays to Globe Network in the Philippines	Minor	Oct 10, 2025, 15:30	1.9 h	resolved	10-10
SMS Delivery Report Delays to Ufone in Pakistan	Minor	Oct 10, 2025, 16:09	5.2 h	resolved	10-10
ConversationRelay When Using ‘multi’ language calls not Working Properly	Minor	Oct 10, 2025, 16:20	1.4 h	resolved	10-10
Delivery Delays When Sending RCS Messages to AT&T	Minor	Oct 10, 2025, 20:48	1.8 h	resolved	10-10
WhatsApp Marketing Messages Disruption	Minor	Oct 11, 2025, 09:26	6.5 h	resolved	10-11
On Call Engineers are Investigating an issue	No impact listed	Oct 11, 2025, 19:06	2.5 h	resolved	10-11
SMS Delivery Delays to Iliad Network in Italy	Minor	Oct 11, 2025, 19:56	4.3 h	resolved	10-11
Intermittent Errors with Branded Calling in Twilio Console	Minor	Oct 11, 2025, 23:36	2.8 h	resolved	10-11
SMS & MMS Delivery Delays To Altice Network In United States of America	Minor	Oct 12, 2025, 05:21	18 h	resolved	10-12
SMS Delivery Delays to Iliad Italia in Italy	Minor	Oct 12, 2025, 21:27	13 h	resolved	10-12
SMS Delivery Delays To Claro Network In Brazil	Minor	Oct 13, 2025, 03:38	9.0 h	resolved	10-13
SMS Delivery Failures to Google Voice in United States of America via Subset of Shortcodes	Minor	Oct 13, 2025, 06:59	4.9 h	resolved	10-13
TaskRouter API Failing to Update Flex Worker Skills	Minor	Oct 13, 2025, 10:19	2.3 h	resolved	10-13
SMS Delivery Delays to Telefonica Network in Costa Rica	Minor	Oct 13, 2025, 11:57	8.4 h	resolved	10-13
SMS Delivery Delays to Telefonica Network in Panama	Minor	Oct 13, 2025, 12:41	3.2 h	resolved	10-13
SMS Delivery Delays and AccSec API Errors To Vodafone Network In UK	Minor	Oct 13, 2025, 15:22	5.2 h	resolved	10-13
SMS Delivery Delays to Multiple Networks in US for a Subset of Short Codes	Minor	Oct 13, 2025, 16:33	7.5 h	resolved	10-13
SMS Delivery Failures to Alfa Network in Lebanon	Minor	Oct 13, 2025, 18:35	8.3 h	resolved	10-13
SMS Delivery Delays from and to Multiple Networks in United States of America via Subset of Shortcode	Minor	Oct 14, 2025, 01:56	2.8 h	resolved	10-14
SMS Delivery Delays to Multiple Networks in Italy	Minor	Oct 14, 2025, 13:14	2.9 h	resolved	10-14
SMS Delivery Delays to Altan Redes Network in Mexico	Minor	Oct 14, 2025, 19:51	11 h	resolved	10-14
SMS Delivery Delays to Shelcomm Network in US for a subset of Long Codes, Short Codes and Toll Free	Minor	Oct 14, 2025, 20:57	2.3 h	resolved	10-14
Issues Updating WhatsApp Senders	No impact listed	Oct 14, 2025, 20:58	0 min	resolved	10-14
On Call Engineers are Investigating an issue for RCS Messaging Services Messages	No impact listed	Oct 14, 2025, 21:44	2.4 h	resolved	10-14
SMS Delivery Delays and Failures to Safaricom in Ethiopia	Minor	Oct 15, 2025, 00:40	22 h	resolved	10-15
SMS Delivery Delays To Etisalat Network In Multiple Countries	Minor	Oct 15, 2025, 11:25	3.0 h	resolved	10-15
Account Security US Verizon API Issue	Minor	Oct 15, 2025, 13:31	6.2 h	resolved	10-15
Outbound Call Failure to a Subset of Hungary Phone Numbers	Minor	Oct 15, 2025, 14:28	15 d	resolved	10-15
SMS Delivery Delays from Bitel Network Subscribers to a Subset of Short Codes in Peru	Minor	Oct 15, 2025, 18:51	11 h	resolved	10-15
SMS Delivery Delays To MTN Network in Cameroon	Minor	Oct 16, 2025, 12:05	5.0 h	resolved	10-16
SMS Delivery Report Delays to Movistar Network in Colombia	Minor	Oct 16, 2025, 17:47	3.0 h	resolved	10-16
Inconsistent Filtering May Have Caused Failed Deliveries for Inbound Messages	No impact listed	Oct 16, 2025, 21:00	0 min	resolved	10-16
On Call Engineers are Investigating an issue with Flex	No impact listed	Oct 16, 2025, 22:22	1.1 h	resolved	10-16
SMS Delivery Reports Delays to Xphone Network in Israel	Minor	Oct 17, 2025, 00:01	18 h	resolved	10-17
SMS Delivery Delays to Altan Redes in Mexico	Minor	Oct 17, 2025, 00:58	21 h	resolved	10-17
SMS & MMS Delivery Delays and Failures to Verizon Wireless in United States of America	Minor	Oct 17, 2025, 04:34	6.0 h	resolved	10-17
AccSec US Verizon API Issue	Minor	Oct 17, 2025, 10:21	2.7 h	resolved	10-17
Delays in SMPP API Message Delivery	Minor	Oct 17, 2025, 10:37	2.1 h	resolved	10-17
SMS Delivery Delays and Failures to Orange Network in Spain	Minor	Oct 17, 2025, 11:45	9.1 h	resolved	10-17
SMS Delivery Failures to and From AT&T Network in Mexico	Minor	Oct 17, 2025, 18:07	7.3 h	resolved	10-17
Call Failures from TIM Network Subscribers in Brazil to a subset of Twilio's Numbers	Minor	Oct 17, 2025, 19:25	23 h	resolved	10-17
SMS Delivery Delays and Failures to Jazz Networks in Pakistan	Minor	Oct 17, 2025, 22:03	7.6 h	resolved	10-17
SMS Delivery Failures to WOM Network in Colombia	Minor	Oct 18, 2025, 08:41	8.0 h	resolved	10-18
SMS Delivery Delays to Xphone Network in Israel	Minor	Oct 18, 2025, 22:35	3 d	resolved	10-18
SMS Delivery Delay to Tigo Network in Honduras and Guatemala	Minor	Oct 19, 2025, 08:59	11 h	resolved	10-19
SMS Delivery Delays to Etisalat Network in Egypt	Minor	Oct 19, 2025, 09:53	4.7 h	resolved	10-19
SMS Delivery Delays to Bitel Network in Peru	Minor	Oct 19, 2025, 16:56	2 d	resolved	10-19
SMS Delivery Delays to Small Networks in the United States for a Subset of Short Codes	Minor	Oct 19, 2025, 17:09	7.8 h	resolved	10-19
SMS Delivery Delays to Evatis Network in Djibouti	Minor	Oct 19, 2025, 17:46	7.0 h	resolved	10-19
Studio: 5xx from Workflow Gateway and Workflow Engine	Minor	Oct 20, 2025, 07:09	1.5 h	resolved	10-20
Stargate 500	No impact listed	Oct 20, 2025, 07:15	1.4 h	resolved	10-20
Event Streams cannot create new subscriptions or sinks	Minor	Oct 20, 2025, 07:19	1.3 h	resolved	10-20
Video Rooms, Video Recordings and Media Compositions are down	Minor	Oct 20, 2025, 07:26	1.1 h	resolved	10-20
Sync - Unable to Orchestrate Updates	Minor	Oct 20, 2025, 12:49	6 min	resolved	10-20
EC2 Limits	No impact listed	Oct 20, 2025, 13:20	0 min	resolved	10-20
Issues With A2P API	No impact listed	Oct 20, 2025, 13:43	2 min	resolved	10-20
SMS Delivery Delays and Failures to AT&T Network in the US for a Subset of 10 Digit Long Codes	Minor	Oct 20, 2025, 14:59	6.6 h	resolved	10-20
Platform Webhooks Internal Errors	No impact listed	Oct 20, 2025, 15:15	0 min	resolved	10-20
No Intelligence Alerts	No impact listed	Oct 20, 2025, 16:14	0 min	resolved	10-20
Messaging Compliance impact	No impact listed	Oct 20, 2025, 16:22	0 min	resolved	10-20
Exhausted ACK and DLR retry	No impact listed	Oct 20, 2025, 17:04	0 min	resolved	10-20
ECR Upstream Issues	No impact listed	Oct 20, 2025, 17:50	0 min	resolved	10-20
SMS Delivery Delays To and From Telefonica Network in Chile	Minor	Oct 20, 2025, 19:46	23 h	resolved	10-20
SMS Delivery Delays to Surf Telecom Network in Brazil	Minor	Oct 21, 2025, 14:20	4.0 h	resolved	10-21
SMS Delivery Delays to Claro Network in Colombia	Minor	Oct 21, 2025, 14:43	7.5 h	resolved	10-21
SMS Delivery Delays to Brisanet Network in Brazil	Minor	Oct 21, 2025, 15:08	8.6 h	resolved	10-21
MMS Delivery Delays and Failures to Rogers Wireless Network in Canada	Minor	Oct 21, 2025, 18:42	12 h	resolved	10-21
SMS Delivery Report Delays to Multiple Networks in the United States for a Subset of Short Codes	Minor	Oct 21, 2025, 22:16	5.5 h	resolved	10-21
SMS Delivery Delays & Failures to Lycamobile Network in Germany	Minor	Oct 22, 2025, 00:45	7 d	resolved	10-22
PCAP for SIP or Elastic SIP Trunking calls are not available for download via Twilio Console	Minor	Oct 22, 2025, 08:08	4.9 h	resolved	10-22
SMS Delivery Delays to Ethio Telecom network in Ethiopia	Minor	Oct 22, 2025, 08:50	9.6 h	resolved	10-22
MMS Delivery Report Delays to Rogers Wireless Networks in Canada via a Subset of Long Codes	Minor	Oct 22, 2025, 17:39	3.2 h	resolved	10-22
Delay in Availability of Voice Insights Call Summaries in US1 Region	Minor	Oct 22, 2025, 18:04	6.9 h	resolved	10-22
SMS Delivery Delays and Failures to Viettel Network in Vietnam	Minor	Oct 22, 2025, 18:16	8.5 h	resolved	10-22
SMS Delivery Delays to MTN Network in Cameroon	Minor	Oct 22, 2025, 20:26	3.4 h	resolved	10-22
SMS Delivery Delays and Failures to Digitel Network in Venezuela	Minor	Oct 23, 2025, 06:01	2.8 h	resolved	10-23
SMS Delivery Delays to Tigo Network in Honduras	Minor	Oct 23, 2025, 06:14	23 h	resolved	10-23
SMS Delivery Report Delays to Vodacom Network in South Africa Over Subset of International Sender Id - 655-01	Minor	Oct 23, 2025, 06:36	21 h	resolved	10-23
SMS Delivery Delays to Multiple MTN Networks in African Countries	Minor	Oct 23, 2025, 08:57	8.9 h	resolved	10-23
SMS Delivery Delays To Orange Network In Cameroon	Minor	Oct 23, 2025, 10:50	25 h	resolved	10-23
Call Failure To a Subset Of Twilio Colombia Phone Numbers	Minor	Oct 23, 2025, 11:38	2.8 h	resolved	10-23
SMS Delivery Failures To Multiple Networks In Chile Via Subset of Longcode	Minor	Oct 23, 2025, 12:46	31 h	resolved	10-23
On Call Engineers are Investigating an issue on RCS Messaging	No impact listed	Oct 23, 2025, 13:28	28 min	resolved	10-23
SMS Delivery Delays and Failures to Nuevatel in Bolivia	Minor	Oct 23, 2025, 14:39	17 h	resolved	10-23
SMS Delivery Delays to Zain Network in Iraq	Minor	Oct 23, 2025, 18:05	4.8 h	resolved	10-23
A Subset of RCS Message Delivery Receipts are Failing	Minor	Oct 23, 2025, 19:44	2.8 h	resolved	10-23
MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode	Minor	Oct 24, 2025, 04:33	20 h	resolved	10-24
SMS Delivery Delays to Glo Network in Nigeria	Minor	Oct 24, 2025, 07:04	2.5 h	resolved	10-24
SMS Delivery Delays to DigiMobil (Movistar) in Spain	Minor	Oct 24, 2025, 07:18	4.1 h	resolved	10-24
SMS Delivery Delays to H3G in United Kingdom of Great Britain and Northern Ireland	Minor	Oct 24, 2025, 11:14	8.0 h	resolved	10-24
SMS Delivery Delays to Glo Network In Nigeria	Minor	Oct 24, 2025, 11:57	11 h	resolved	10-24
SMS Delivery Delays to MTN Ghana	Minor	Oct 24, 2025, 14:34	3.4 h	resolved	10-24
SMS Delivery Report Delays to MobiFone in Vietnam via a Subset Of Alphanumeric Sender ID	Minor	Oct 24, 2025, 15:07	4.7 h	resolved	10-24
MMS Delivery Delays to Multiple Networks in US via a Subset of Short Codes	Minor	Oct 24, 2025, 16:09	1.4 h	resolved	10-24
SMS Delivery Failures to Telenor in Myanmar	Minor	Oct 24, 2025, 16:55	8.7 h	resolved	10-24
On Call Engineers are Investigating an Issue Regarding Mailing Address Update in Twilio Console	Minor	Oct 24, 2025, 19:04	3.5 h	resolved	10-24
Call Quality Issue To and From a Subset Of Twilio Taiwan Phone Numbers	Minor	Oct 25, 2025, 13:20	7.5 h	resolved	10-25
SMS Delivery Delays and Failures to Bmobile Network in Trinidad and Tobago	Minor	Oct 25, 2025, 19:12	7 d	resolved	10-25
SMS Delivery Delays to C&W/FLOW Network In Multiple Countries	Minor	Oct 26, 2025, 13:28	19 h	resolved	10-26
SMS Delivery Delays to To Multiple Networks in Italy	Minor	Oct 26, 2025, 13:36	9.6 h	resolved	10-26
Elevated Stir/Shaken Signing Failure for Calls	Minor	Oct 26, 2025, 16:59	1.9 h	resolved	10-26
SMS Delivery Failures to Digicel in Cayman Islands	Minor	Oct 26, 2025, 18:42	13 h	resolved	10-26
[SNOC] SMS Delivery Failures to UTS in Netherlands Antilles 362-91	Minor	Oct 26, 2025, 19:43	8.6 h	resolved	10-26
SMS Delivery Delays to KDDI Network in Japan	Minor	Oct 27, 2025, 11:51	2.9 h	resolved	10-27
Issue With Help Center When Switching to Subaccounts and Viewing Ticket History	Minor	Oct 27, 2025, 15:55	1.7 h	resolved	10-27
SMS Delivery Failures to Nuevatel Network in Bolivia	Minor	Oct 27, 2025, 16:36	12 h	resolved	10-27
Issue Accessing to the Subaccounts in the Console	No impact listed	Oct 27, 2025, 18:12	14 min	resolved	10-27
SMS Delivery Report Delays When Sending to Chile Movistar	Minor	Oct 27, 2025, 18:35	5.1 h	resolved	10-27
Call Failures From El Salvador Network Subscribers to a Subset of Twilio’s Numbers	Minor	Oct 27, 2025, 20:40	3.8 h	resolved	10-27
Call Failures to a Subset of Twilio Phone Numbers in Brazil	Minor	Oct 27, 2025, 23:19	7.2 h	resolved	10-27
MMS Delivery Delays to Multiple US Networks Via Subset of Shortcodes	Minor	Oct 28, 2025, 00:08	14 h	resolved	10-28
AccSec Indonesia XL Smartfren API Issue	Minor	Oct 28, 2025, 04:02	1.4 h	resolved	10-28
SMS Delivery Delays to Algar Telecom Network in Brazil	Minor	Oct 28, 2025, 05:40	15 h	resolved	10-28
AccSec US T-Mobile API Issue	Minor	Oct 28, 2025, 08:07	4.3 h	resolved	10-28
SMS Delivery Delays to Xphone Network in Israel	Minor	Oct 28, 2025, 12:32	6.3 h	resolved	10-28
MMS Delivery Delays to Cingular Wireless (AT&T) in United States of America via a Subset of Longcodes	Minor	Oct 28, 2025, 17:52	3.1 h	resolved	10-28
SMS Delivery Delays to multiple networks in Mexico for a subset of Local Long Codes	Minor	Oct 28, 2025, 21:41	2.5 h	resolved	10-28
SMS Delivery Report Delays to Personal Network in Paraguay	Minor	Oct 29, 2025, 06:27	4.0 h	resolved	10-29
SMS Delivery Failures to Airtel in Nigeria and Uganda	Minor	Oct 29, 2025, 09:16	4.5 h	resolved	10-29
MMS Delivery Delays to Cingular Wireless (AT&T) in United States of America via Subset of Longcodes	Minor	Oct 29, 2025, 12:08	9.1 h	resolved	10-29
SMS Delivery Delays to Small US Carriers in United States of America for a Subset of Toll Free Numbers	Minor	Oct 29, 2025, 16:41	3.1 h	resolved	10-29
SMS Delivery Delays and Failures to Globe in Philippines	Minor	Oct 29, 2025, 18:44	1.5 h	resolved	10-29
Flex Insights Historical Reporting Platform Outage	Minor	Oct 29, 2025, 19:15	1.1 h	resolved	10-29
Issue with port-in requests	Minor	Oct 29, 2025, 20:03	37 min	resolved	10-29
SMS Delivery Delays to Google Voice in United States of America via Subset of Shortcodes	Minor	Oct 29, 2025, 22:01	7.3 h	resolved	10-29
SMS Delivery Delays to Algar Telecom (CTBC) in Brazil	Minor	Oct 30, 2025, 00:44	4.1 h	resolved	10-30
SMS Delivery Delays to China Mobile in China	Minor	Oct 30, 2025, 03:20	2.7 h	resolved	10-30
SMS Delivery Report Delays to Etisalat and du in United Arab Emirates Via Subset Of Registered Sender ID	Minor	Oct 30, 2025, 09:16	9.3 h	resolved	10-30
SMS Delivery Delays to OneNZ / Vodafone Networks in New Zealand via Subset of Short-codes	Minor	Oct 30, 2025, 14:41	8.0 h	resolved	10-30
SMS Delivery Delays to MTN in Benin & Nigeria	Minor	Oct 30, 2025, 15:34	4.3 h	resolved	10-30
SMS Delivery Delays to Mexico	Minor	Oct 30, 2025, 21:14	2.0 h	resolved	10-30
SMS Delivery Report Delays to Verizon Wireless Network in the US for a Subset of Short Code and Toll Free number	Minor	Oct 30, 2025, 22:05	11 h	resolved	10-30
SMS Delivery Delays to Altan Redes Network in Mexico	Minor	Oct 31, 2025, 07:05	8.4 h	resolved	10-31
Update in Reference to Previous Incident 'Outbound Call Failure to a Subset of Hungary Phone Numbers'	No impact listed	Oct 31, 2025, 11:16	0 min	resolved	10-31
Messages not Retrievable via the Messaging Logs API or Visible in the Messaging Console	No impact listed	Oct 31, 2025, 11:19	0 min	resolved	10-31
SMS Delivery Delays to MobiFone Network in Vietnam via a Subset of Long Code Numbers & Alphanumeric Senders	Minor	Oct 31, 2025, 14:58	10 h	resolved	10-31
SMS Delivery Delays and Failures to Asia Cell Network in Iraq	Minor	Oct 31, 2025, 16:12	4.9 h	resolved	10-31
SMS Delivery Failures From Multiple Networks in Switzerland to Twilio Numbers	Minor	Oct 31, 2025, 16:28	6.3 h	resolved	10-31
Intermittent Silence on Calls Due to ConversationRelay WebSocket Issue	No impact listed	Oct 31, 2025, 16:42	1.7 h	resolved	10-31
MMS Delivery Delays to Bell Network in Canada for a Subset of Long Codes	Minor	Oct 31, 2025, 18:02	4.6 h	resolved	10-31
SMS Delivery Failures to Altan Redes in Mexico	Minor	Oct 31, 2025, 20:10	5 d	resolved	10-31
Call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers	Minor	Oct 31, 2025, 21:41	4 d	resolved	10-31

Maintenance 178

Show scheduled maintenance

Oct 1, 2025, 02:00 [Scheduled] US SMS Carrier Maintenance - Small US Carriers
Oct 1, 2025, 03:00 [Scheduled] United States SMS Carrier Maintenance - AT&T
Oct 1, 2025, 03:01 [Scheduled] United States SMS and MMS Carrier Maintenance - AT&T
Oct 1, 2025, 04:00 [Scheduled] US SMS Carrier Maintenance - Small US Carriers
Oct 1, 2025, 04:22 [Scheduled] United States MMS Carrier Maintenance - Verizon
Oct 1, 2025, 04:30 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Three
Oct 1, 2025, 18:00 [Scheduled] Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIV
Oct 1, 2025, 20:00 [Scheduled] Russia SMS Carrier Maintenance - Tele2
Oct 1, 2025, 20:01 [Scheduled] Russia SMS Carrier Maintenance - Gazprombank Mobile
Oct 1, 2025, 21:00 [Scheduled] United Kingdom SMS Carrier Partner Maintenance
Oct 2, 2025, 02:00 [Scheduled] United States SMS Carrier Partner Maintenance
Oct 2, 2025, 03:00 [Scheduled] United States and Canada Twilio SMS and MMS Maintenance
Oct 2, 2025, 05:00 [Scheduled] Canada Account Security Service Partner Maintenance
Oct 2, 2025, 08:00 [Scheduled] Malaysia SMS Carrier Partner Maintenance
Oct 2, 2025, 19:00 [Scheduled] Russia SMS Carrier Maintenance - MTS
Oct 6, 2025, 04:00 [Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile
Oct 6, 2025, 20:00 [Scheduled] Russia SMS Carrier Maintenance - Tele2
Oct 6, 2025, 20:01 [Scheduled] Russia SMS Carrier Maintenance - MTT
Oct 6, 2025, 20:02 [Scheduled] Russia SMS Carrier Maintenance - Gazprom Telekom
Oct 6, 2025, 20:03 [Scheduled] Russia SMS Carrier Maintenance - MegaFon
Oct 6, 2025, 20:04 [Scheduled] Russia SMS Carrier Maintenance - Beeline
Oct 6, 2025, 21:00 [Scheduled] Russia SMS Carrier Maintenance - Beeline
Oct 7, 2025, 03:00 [Scheduled] Multiple Destination MMS Carrier Maintenance - AT&T
Oct 7, 2025, 04:00 [Scheduled] Canada Account Security Service Partner Maintenance
Oct 7, 2025, 05:00 [Scheduled] US SMS Carrier Maintenance - Small US Carriers
Oct 7, 2025, 06:13 [Scheduled] Mexico SMS Carrier Maintenance - AT&T
Oct 7, 2025, 08:00 [Scheduled] United States MMS Carrier Partner Maintenance
Oct 7, 2025, 17:30 [Scheduled] Singapore SMS Carrier Maintenance - M1
Oct 7, 2025, 20:00 [Scheduled] Russia SMS Carrier Maintenance - Sberbank Mobile
Oct 7, 2025, 20:01 [Scheduled] Russia SMS Carrier Maintenance - MTT
Oct 7, 2025, 21:01 [Scheduled] Italy Account Security Carrier Partner Maintenance - Wind Tre
Oct 7, 2025, 21:02 [Scheduled] Russia SMS Carrier Maintenance - MegaFon
Oct 8, 2025, 03:00 [Scheduled] United States SMS and MMS Carrier Maintenance - AT&T
Oct 8, 2025, 03:01 [Scheduled] Spain SMS Carrier Partner Maintenance
Oct 8, 2025, 20:00 [Scheduled] Russia SMS Carrier Maintenance - MegaFon
Oct 8, 2025, 20:01 [Scheduled] Russia SMS Carrier Maintenance - Tele2
Oct 8, 2025, 20:01 [Scheduled] Russia SMS Carrier Maintenance - Gazprombank Mobile
Oct 8, 2025, 20:02 [Scheduled] Germany SMS Carrier Partner Maintenance
Oct 8, 2025, 22:00 [Scheduled] Pakistan SMS Carrier Maintenance - Telenor
Oct 8, 2025, 22:01 [Scheduled] Bangladesh SMS Carrier Maintenance - Grameenphone
Oct 9, 2025, 03:00 [Scheduled] United States and Canada Twilio SMS and MMS Maintenance
Oct 9, 2025, 04:00 [Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile
Oct 9, 2025, 04:01 [Scheduled] Mexico SMS Carrier Maintenance - Telefonica
Oct 9, 2025, 19:09 [Scheduled] Malaysia SMS Carrier Maintenance - Celcom and DiGi
Oct 9, 2025, 19:12 [Scheduled] Russia SMS Carrier Maintenance - MegaFon
Oct 9, 2025, 20:33 [Scheduled] Russia SMS Carrier Maintenance - Win Mobile, Volna mobile and Personnal Communicational
Oct 9, 2025, 21:00 [Scheduled] Russia SMS Carrier Maintenance - Beeline
Oct 10, 2025, 17:00 [Scheduled] Russia SMS Carrier Maintenance - MegaFon
Oct 11, 2025, 21:00 [Scheduled] Qatar SMS Carrier Maintenance - Vodafone
Oct 13, 2025, 03:30 [Scheduled] Multiple Destination SMS Carrier Partner Maintenance
Oct 13, 2025, 04:00 [Scheduled] Mexico SMS Carrier Maintenance - Telefonica
Oct 13, 2025, 20:00 [Scheduled] Russia SMS Carrier Maintenance - Gazprombank Mobile
Oct 13, 2025, 20:00 [Scheduled] Russia SMS Carrier Maintenance - Tele2
Oct 13, 2025, 22:30 [Scheduled] Ireland SMS Carrier Maintenance - Vodafone
Oct 14, 2025, 03:00 [Scheduled] United States MMS Carrier Maintenance - AT&T
Oct 14, 2025, 04:00 [Scheduled] Mexico SMS Carrier Maintenance - Telefonica
Oct 14, 2025, 04:01 [Scheduled] United States SMS Carrier Maintenance - Verizon
Oct 14, 2025, 05:30 [Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile
Oct 14, 2025, 06:00 [Scheduled] Mexico SMS Carrier Maintenance - AT&T
Oct 14, 2025, 09:01 [Scheduled] US SMS and MMS Carrier Maintenance - Small US Carriers
Oct 14, 2025, 09:02 [Scheduled] US SMS Carrier Maintenance - Small US Carriers
Oct 14, 2025, 20:20 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Oct 14, 2025, 21:00 [Scheduled] Russia SMS Carrier Maintenance - Beeline
Oct 14, 2025, 21:01 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - EE
Oct 14, 2025, 22:00 [Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2
Oct 15, 2025, 00:00 [Scheduled] Multiple Destination Voice Carrier Partner Maintenance
Oct 15, 2025, 00:01 [Scheduled] United States SMS Carrier Maintenance - Verizon
Oct 15, 2025, 02:30 [Scheduled] Brazil SMS Carrier Maintenance - Claro
Oct 15, 2025, 04:01 [Scheduled] United States SMS and MMS Carrier Maintenance - Verizon
Oct 15, 2025, 05:00 [Scheduled] United States SMS Carrier Maintenance - AT&T
Oct 15, 2025, 06:00 [Scheduled] Netherlands Account Security Carrier Partner Maintenance - T-Mobile
Oct 15, 2025, 17:30 [Scheduled] Malaysia SMS and MMS Carrier Maintenance - DiGi
Oct 15, 2025, 17:30 [Scheduled] Malaysia SMS Carrier Maintenance - Celcom and DiGi
Oct 15, 2025, 18:20 [Scheduled] Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIV
Oct 15, 2025, 20:00 [Scheduled] Russia SMS Carrier Maintenance - Tele2
Oct 15, 2025, 20:01 [Scheduled] Russia SMS Carrier Partner Maintenance
Oct 15, 2025, 20:02 [Scheduled] Russia SMS Carrier Maintenance - Beeline
Oct 15, 2025, 21:01 [Scheduled] Russia SMS Carrier Maintenance - MegaFon
Oct 16, 2025, 03:00 [Scheduled] United States and Canada Twilio SMS and MMS Maintenance
Oct 16, 2025, 04:00 [Scheduled] United States SMS Carrier Maintenance - Verizon
Oct 16, 2025, 04:01 [Scheduled] US SMS Carrier Maintenance - Small US Carriers
Oct 16, 2025, 04:02 [Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile
Oct 16, 2025, 05:00 [Scheduled] US SMS Carrier Maintenance - Small US Carriers
Oct 16, 2025, 15:40 [Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile
Oct 16, 2025, 21:00 [Scheduled] Russia SMS Carrier Maintenance - MegaFon
Oct 16, 2025, 23:00 [Scheduled] Ghana SMS Carrier Partner Maintenance
Oct 17, 2025, 02:00 [Scheduled] Chile SMS Carrier Maintenance - Entel
Oct 17, 2025, 05:00 [Scheduled] US SMS Carrier Maintenance - Small US Carriers
Oct 17, 2025, 06:00 [Scheduled] US SMS Carrier Maintenance - Small US Carriers
Oct 17, 2025, 14:01 [Scheduled] United Kingdom SMS Carrier Maintenance - Three
Oct 17, 2025, 22:00 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Oct 17, 2025, 23:10 [Scheduled] India SMS Carrier Maintenance - Vodafone India
Oct 18, 2025, 08:00 [Scheduled] Planned Maintenance for Flex Insights Historical Reporting
Oct 18, 2025, 21:00 [Scheduled] Italy Account Security Carrier Partner Maintenance - Wind Tre
Oct 19, 2025, 04:00 [Scheduled] Canada Account Security Service Partner Maintenance
Oct 19, 2025, 22:00 [Scheduled] South Africa SMS Carrier Maintenance - MTN
Oct 20, 2025, 04:00 [Scheduled] United States SMS Carrier Maintenance - T-Mobile
Oct 20, 2025, 06:00 [Scheduled] United States SMS and MMS Carrier Partner Maintenance
Oct 20, 2025, 06:01 [Scheduled] United States SMS Carrier Partner Maintenance
Oct 20, 2025, 11:30 [Scheduled] Multiple Destination Voice Carrier Partner Maintenance
Oct 20, 2025, 20:00 [Scheduled] Russia SMS Carrier Maintenance - Tele2
Oct 20, 2025, 20:01 [Scheduled] Russia SMS Carrier Maintenance - Gazprombank Mobile
Oct 20, 2025, 20:02 [Scheduled] Russia SMS Carrier Maintenance - MegaFon
Oct 21, 2025, 04:00 [Scheduled] United States SMS and MMS Carrier Maintenance - Verizon
Oct 21, 2025, 16:00 [Scheduled] Malaysia SMS Carrier Maintenance - DiGi and Celcom
Oct 21, 2025, 17:00 [Scheduled] Singapore SMS Carrier Maintenance - SingTel
Oct 21, 2025, 18:00 [Scheduled] Singapore SMS Carrier Maintenance - M1
Oct 21, 2025, 21:00 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Three
Oct 21, 2025, 21:02 [Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2
Oct 22, 2025, 03:00 [Scheduled] Spain SMS Carrier Partner Maintenance
Oct 22, 2025, 04:00 [Scheduled] United States SMS and MMS Carrier Maintenance - Verizon
Oct 22, 2025, 04:01 [Scheduled] US SMS Carrier Maintenance - Small US Carriers
Oct 22, 2025, 04:02 [Scheduled] Mexico SMS Carrier Partner Maintenance
Oct 22, 2025, 05:00 [Scheduled] Multiple Destination Voice Carrier Partner Maintenance
Oct 22, 2025, 05:01 [Scheduled] United States MMS Carrier Partner Maintenance
Oct 22, 2025, 05:47 [Scheduled] Multiple Destination Voice Carrier Partner Maintenance
Oct 22, 2025, 15:30 [Scheduled] Malaysia SMS Carrier Maintenance - Celcom
Oct 22, 2025, 17:30 [Scheduled] Malaysia SMS Carrier Maintenance - Celcom and DiGi
Oct 22, 2025, 18:00 [Scheduled] Japan SMS Carrier Maintenance - KDDI
Oct 22, 2025, 20:00 [Scheduled] Russia SMS Carrier Maintenance - Tele2
Oct 22, 2025, 20:01 [Scheduled] Russia SMS Carrier Maintenance - Gazprombank Mobile
Oct 23, 2025, 02:00 [Scheduled] United States MMS Carrier Partner Maintenance
Oct 23, 2025, 03:00 [Scheduled] United States and Canada Twilio SMS and MMS Maintenance
Oct 23, 2025, 04:00 [Scheduled] United States SMS Carrier Maintenance - Verizon
Oct 23, 2025, 04:01 [Scheduled] Canada Account Security Service Partner Maintenance
Oct 23, 2025, 05:00 [Scheduled] Netherlands Account Security Carrier Partner Maintenance - KPN
Oct 23, 2025, 11:30 [Scheduled] Multiple Destination Voice Carrier Partner Maintenance
Oct 23, 2025, 12:59 [Scheduled] Multiple Destination Voice Carrier Partner Maintenance
Oct 23, 2025, 21:00 [Scheduled] Russia SMS Carrier Maintenance - Beeline
Oct 23, 2025, 22:00 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Oct 24, 2025, 05:00 [Scheduled] United States SMS Carrier Maintenance - AT&T
Oct 24, 2025, 06:45 [Scheduled] Multiple Destination SMS and MMS Carrier Partner Maintenance
Oct 25, 2025, 07:00 [Scheduled] Egypt SMS Carrier Partner Maintenance
Oct 26, 2025, 16:00 [Scheduled] Malaysia SMS Carrier Maintenance - Celcom and DiGi
Oct 26, 2025, 23:30 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Three
Oct 27, 2025, 04:30 [Scheduled] Multiple Destination SMS Carrier Partner Maintenance
Oct 27, 2025, 05:54 [Scheduled] United States MMS Carrier Partner Maintenance
Oct 27, 2025, 06:00 [Scheduled] United States MMS Carrier Partner Maintenance
Oct 27, 2025, 11:30 [Scheduled] Multiple Destination Voice Carrier Partner Maintenance
Oct 27, 2025, 20:00 [Scheduled] Russia SMS Carrier Maintenance - Tele2
Oct 27, 2025, 20:01 [Scheduled] Multiple Destination SMS Carrier Partner Maintenance
Oct 27, 2025, 20:02 [Scheduled] Russia SMS Carrier Maintenance - Volna mobile
Oct 27, 2025, 20:03 [Scheduled] Russia SMS Carrier Maintenance - Win Mobile
Oct 27, 2025, 20:04 [Scheduled] Russia SMS Carrier Maintenance - MegaFon
Oct 27, 2025, 21:01 [Scheduled] Russia SMS Carrier Maintenance - Beeline
Oct 28, 2025, 02:00 [Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile
Oct 28, 2025, 04:00 [Scheduled] United States SMS and MMS Carrier Maintenance - Verizon
Oct 28, 2025, 04:01 [Scheduled] Canada Account Security Service Partner Maintenance
Oct 28, 2025, 06:00 [Scheduled] United States MMS Carrier Partner Maintenance
Oct 28, 2025, 17:00 [Scheduled] Japan SMS Carrier Maintenance - KDDI
Oct 28, 2025, 21:00 [Scheduled] Russia SMS Carrier Maintenance - MTS
Oct 28, 2025, 21:01 [Scheduled] Russia SMS Carrier Maintenance - Beeline
Oct 28, 2025, 23:00 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Oct 29, 2025, 02:00 [Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile
Oct 29, 2025, 04:00 [Scheduled] United States SMS and MMS Carrier Maintenance - Verizon
Oct 29, 2025, 05:00 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Three
Oct 29, 2025, 06:00 [Scheduled] United States MMS Carrier Partner Maintenance
Oct 29, 2025, 07:00 [Scheduled] Brazil SMS Carrier Partner Maintenance
Oct 29, 2025, 20:00 [Scheduled] Russia SMS Carrier Maintenance - Tele2
Oct 29, 2025, 20:01 [Scheduled] Russia SMS Carrier Maintenance - MegaFon
Oct 29, 2025, 22:00 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Three
Oct 29, 2025, 23:10 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Three
Oct 30, 2025, 02:00 [Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile
Oct 30, 2025, 03:00 [Scheduled] United States and Canada Twilio SMS and MMS Maintenance
Oct 30, 2025, 04:00 [Scheduled] Indonesia SMS Carrier Maintenance - Three and Indosat
Oct 30, 2025, 04:00 [Scheduled] Canada Account Security Service Partner Maintenance
Oct 30, 2025, 06:00 [Scheduled] United States SMS Carrier Maintenance - AT&T
Oct 30, 2025, 08:00 [Scheduled] United States MMS Carrier Partner Maintenance
Oct 30, 2025, 11:30 [Scheduled] Multiple Destination Voice Carrier Partner Maintenance
Oct 30, 2025, 20:00 [Scheduled] Russia SMS Carrier Maintenance - MegaFon
Oct 30, 2025, 20:01 [Scheduled] Russia SMS Carrier Maintenance - Beeline
Oct 30, 2025, 23:00 [Scheduled] United Kingdom SMS Carrier Partner Maintenance
Oct 31, 2025, 00:35 [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Three
Oct 31, 2025, 02:00 [Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile
Oct 31, 2025, 03:20 [Scheduled] US SMS and MMS Carrier Maintenance - Small US Carriers
Oct 31, 2025, 15:50 [Scheduled] United Kingdom SMS Carrier Partner Maintenance
Oct 31, 2025, 17:00 [Scheduled] Thailand Voice Carrier Partner Maintenance
Oct 31, 2025, 20:30 [Scheduled] Russia SMS Carrier Maintenance - Sberbank Mobile

Cite this

Twilio posted 202 status incidents in October 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title: Twilio in October 2025
Vendor: Twilio
Date: 2025-10-01 00:00 UTC
URL: https://rewindex.com/company/twilio/2025/10

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