Twilio: PCAP for SIP or Elastic SIP Trunking calls are not available for download via Twilio Console
Timeline of updates
- resolved
The issue with PCAP files for SIP has been resolved and is operating normally at this time.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2025-10-22 08:08 UTC, resolved after 4.9 h, 1 update(s).
- Title
- PCAP for SIP or Elastic SIP Trunking calls are not available for download via Twilio Console
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/n5xl4tttwhjl
Twilio profileRecent Twilio incidentsAll outages on October 22, 2025Twilio in October 2025MarkdownJSON