Twilio: Inconsistent Filtering May Have Caused Failed Deliveries for Inbound Messages
Timeline of updates
- resolved
Between October 16, 2025, at 21:15 UTC and October 17, 2025, at 19:45 UTC, some inbound SMS messages to Twilio accounts may have failed to be delivered, resulting in error code 30038. This issue was caused by an unexpected behavior following a filtering change. The change has since been reverted, and inbound SMS traffic is now processing as expected.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2025-10-16 21:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Inconsistent Filtering May Have Caused Failed Deliveries for Inbound Messages
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/tn0bw8l9d5z9
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