Twilio: TaskRouter API Failing to Update Flex Worker Skills
Timeline of updates
- resolved
The TaskRouter API for updating worker skills in Flex is now operating normally. This incident is now resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2025-10-13 10:19 UTC, resolved after 2.3 h, 1 update(s).
- Title
- TaskRouter API Failing to Update Flex Worker Skills
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/p70czhr5x7dy
Twilio profileRecent Twilio incidentsAll outages on October 13, 2025Twilio in October 2025MarkdownJSON