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Twilio: Delay in Availability of Voice Insights Call Summaries in US1 Region

MinorStatus: resolvedStarted Resolved (6.9 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Availability of Voice Insights call summaries now operating normally. The engineers have backfilled the call-summaries and data. This incident has been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-10-22 18:04 UTC, resolved after 6.9 h, 1 update(s).

Title
Delay in Availability of Voice Insights Call Summaries in US1 Region
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/ntw9y2q6t6j3

Twilio profileRecent Twilio incidentsAll outages on October 22, 2025Twilio in October 2025MarkdownJSON