# Twilio: Delay in Availability of Voice Insights Call Summaries in US1 Region

> Twilio status incident “Delay in Availability of Voice Insights Call Summaries in US1 Region” on 2025-10-22: impact minor (vendor’s label), 6.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/ntw9y2q6t6j3
Last updated: 2025-10-23T00:59:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-22 18:04 UTC · Resolved: 2025-10-23 00:59 UTC · Duration: 6.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/ntw9y2q6t6j3](https://status.twilio.com/incidents/ntw9y2q6t6j3)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-10-23 00:59 UTC: Availability of Voice Insights call summaries now operating normally. The engineers have backfilled the call-summaries and data. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-10-22 18:04 UTC, resolved after 6.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/ntw9y2q6t6j3
- Citation: Twilio, “Delay in Availability of Voice Insights Call Summaries in US1 Region” (2025-10-22 18:04 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/ntw9y2q6t6j3 (CC BY 4.0).
- Markdown link: `[Twilio: Delay in Availability of Voice Insights Call Summaries in US1 Region (2025-10-22)](https://rewindex.com/company/twilio/incidents/ntw9y2q6t6j3)`


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Canonical: https://rewindex.com/company/twilio/incidents/ntw9y2q6t6j3 · Markdown: https://rewindex.com/company/twilio/incidents/ntw9y2q6t6j3.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/ntw9y2q6t6j3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:17:45.243Z