Salesforce: Salesforce Data Cloud Feature Degradation: Customer360 Audiences
Affected components: Customer360 Audiences8 instances
Timeline of updates
- update
Impacted customers will not have records processed by their streaming activations. Publish history will show no records have been processed during the impacted period.
- update
Impacted customers will not have records processed by their streaming activations(Meta CAPI targets). Publish history will show no records have been processed during the impacted period.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
69a0d47eecca9b6a…
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Salesforce, started 2025-10-03 13:00 UTC, resolved after 3 d, 2 update(s).
- Title
- Salesforce Data Cloud Feature Degradation: Customer360 Audiences
- Vendor
- Salesforce
- Date
- URL
- https://rewindex.com/company/salesforce/incidents/20003317
Salesforce profileRecent Salesforce incidentsAll outages on October 3, 2025Salesforce in October 2025MarkdownJSON