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Outages by dayDecember 18, 2018

Outages on December 18, 2018

UTC day 2018-12-18 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

11incidents started
4labelled major or critical
10vendors with a new incident
8still open from earlier days

By vendor label: Critical 1 · Major 3 · Minor 3 · No impact listed 4 · 3 maintenance

Incidents started this day 11

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment -Multiple MarketsCritical (9.9 h)resolved
Box[High] Box for Salesforce IssueMajor (1.7 h)resolved
ShopifyTap, Chip & Swipe Readers are providing error messages when processing payments in UK and IrelandMajor (24 min)resolved
MuxDirect Uploads failingMajor (1.1 h)resolved
OpsgenieElevated API ErrorsMinor (4 min)resolved
ContentfulIssues with the Content Management API and Content Delivery APIMinor (7 min)resolved
PlivoFailures on inbound SMS & Voice towards Rochester, St. Cloud & Fargo numbers in USMinor (10 h)resolved
PendoIssue with mobile iOS application crashesNo impact listed (5.4 h)resolved
Box[Minor] Box.com and Content API errorsNo impact listed (0 min)resolved
CloudinaryElevated errors in uploads, transformations, and API callsNo impact listed (2.2 h)resolved
Grafana CloudFree Hosted Grafana Database UnavailableNo impact listed (39 min)resolved

Still open from earlier days 8

VendorIncidentImpactStartedResolvedStatus
OptimizelyFIND having intermittent issueMajor (43 d)resolved
SegmentSource Sync DelaysMinor (5 d)resolved
CanvaCan't access Canva <HTML view> upon logging inMinor (23 h)resolved
HeapDelayed Heap SQL SyncsMinor (26 h)resolved
SmartsheetSearch FunctionalityMinor (24 h)resolved
HubSpotMarketing Hub Starter emails have been flagged as dangerous by GoogleMinor (31 h)resolved
SegmentSource and Warehouse Sync DelaysMinor (18 h)resolved
SnykIssue on External ServiceNo impact listed (7 d)resolved

Maintenance 3

VendorIncidentImpactStartedResolvedStatus
Plivo[Scheduled] Scheduled Maintenance : Service degradation on two way shortcode SMS in US & CanadaMaintenance (4.0 h)resolved
Postman[Scheduled] Planned maintenance for Payments and Accounts ServiceMaintenance (2.0 h)resolved
Grafana Cloud[Scheduled] kafka expansion us-westMaintenance (12 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Box, Shopify, Mux, Opsgenie, Contentful, Plivo, Pendo, Cloudinary, Grafana Cloud.

Cite this

11 vendor-reported incidents started on 2018-12-18 (UTC) across 10 vendors, 4 labelled major or critical by the vendor.

Title
Outages on December 18, 2018
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2018-12-18

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