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CompaniesPlivoMonthly reportsDecember 2018

Plivo in December 2018: incidents, uptime and changes

28incidents posted
3labelled major or critical
99.89%free of major/critical
84.02%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 47 min, incident time 5.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 1 · Minor 22 · No impact listed 3

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Failures on inbound & outbound SMS on SMS APICritical19 minresolved12-04
Failures on outbound Tollfree, Regular & Shortcode SMS on SMS APICritical14 minresolved12-07
Intermittent two-way call failures on the Voice API towards AustraliaMajor14 minresolved12-06

Other incidents 25

IncidentImpactStartedDurationStatusDay
Call failures on inbound voice towards Israel phone numbersMinor44 minresolved12-02
Call connection delays on inbound voice towards Bloomington, IN|Columbus, IN|Vincennes, IN phone numbersMinor7.0 hresolved12-05
Failures on inbound voice & SMS towards Finland phone numbersMinor46 minresolved12-06
Call failures on inbound voice towards few US phone numbers from AT&TMinor3.4 hresolved12-06
Delivery delays on outbound SMS to T-Mobile from US Shortcode numbersMinor23 minresolved12-07
Delivery delays on two way SMS towards US Shortcode numbersMinor44 minresolved12-08
Delays in processing CDR & MDRMinor1.3 hresolved12-10
Delivery delays on inbound\outbound SMS towards operator SPRINT USA Shortcode numbersMinor1.1 hresolved12-10
Delivery delays on inbound & outbound SMS towards US & Canada Toll-Free numbersMinor2.1 hresolved12-11
Call failures on inbound voice towards Indiana(Bloomington, Columbus, Vincennes) phone numbersMinor2.8 hresolved12-11
Delivery delays on two-way SMS towards US & Canada phone numbersMinor3.9 hresolved12-11
Delivery delays on two-way SMS towards operator SPRINT USA Shortcode numbersMinor4.6 hresolved12-11
Delivery delays on outbound SMS towards Canada & US phone numbersMinor1.3 hresolved12-12
Partial failures on outbound Tollfree, Regular & Shortcode SMS on SMS APINo impact listed0 minresolved12-12
Delivery delays on outbound SMS towards the US phone numbersNo impact listed0 minresolved12-14
Call connection delays on inbound voice towards Clarksburg, West Virginia phone numbersMinor21 hresolved12-15
Intermittent outbound call connection delays on the Voice APINo impact listed0 minresolved12-17
Delivery delays on inbound SMS to T-Mobile from all US Shortcode numbersMinor23 minresolved12-17
Failures on inbound SMS & Voice towards Rochester, St. Cloud & Fargo numbers in USMinor10 hresolved12-18
Failures on inbound SMS & Voice towards Europe and South America phone numbersMinor39 minresolved12-19
Delivery delays on inbound\outbound SMS towards all US & Canada Tollfree numbersMinor2.1 hresolved12-20
Delivery delays on inbound\outbound SMS towards all US & Canada Toll-Free numbersMinor3.9 hresolved12-23
Call failures on inbound voice towards California (Chico) & Texas (El Paso) phone numbersMinor2 dresolved12-27
Delivery delays on inbound\outbound SMS towards all US & Canada Toll-Free numbersMinor1.9 hresolved12-27
Delivery delays on inbound SMS towards US & Canada numbersMinor1.6 hresolved12-27

Maintenance 18

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Cite this

Plivo posted 28 status incidents in December 2018 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Plivo in December 2018
Vendor
Plivo
Date
URL
https://rewindex.com/company/plivo/2018/12

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