Outages by dayDecember 12, 2018

Outages on December 12, 2018

UTC day 2018-12-12 (Dec 12, 2018, 00:00 to Dec 12, 2018, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

16incidents started

3labelled major or critical

13vendors with a new incident

2still open from earlier days

By vendor label: Major 3 · Minor 8 · No impact listed 5 · 6 maintenance

Incidents started this day 16

Vendor	Incident	Impact	Started	Resolved	Status
Optimizely	Service availability issue	Major	10:15	Dec 14, 2018, 09:32 (47 h)	resolved
Segment	Incorrect timestamps for some libraries/sources	Major	18:48	Dec 13, 2018, 09:10 (14 h)	resolved
imgix	Elevated 500 Errors.	Major	21:22	21:58 (36 min)	resolved
Bitbucket	Intermittent performance issues with pipelines UI	Minor	00:29	05:10 (4.7 h)	resolved
Heap	Temporary Data Latency	Minor	01:24	03:36 (2.2 h)	resolved
Segment	Delays delivering data to downstream destinations	Minor	01:56	03:01 (1.1 h)	resolved
Plivo	Delivery delays on outbound SMS towards Canada & US phone numbers	Minor	11:14	12:34 (1.3 h)	resolved
Twilio	Failure to receive calls on some phone numbers in Ireland and Netherlands	Minor	13:29	14:30 (1.0 h)	resolved
Shopify	Apps not installing to some shops.	Minor	17:58	18:13 (15 min)	resolved
Shopify	Shopify Flow is unavailable	Minor	19:00	20:21 (1.4 h)	resolved
PandaDoc	Document upload unavailable	Minor	23:50	Dec 13, 2018, 04:50 (5.0 h)	resolved
Buildkite	Web interface returning an error page	No impact listed	05:03	06:43 (1.7 h)	resolved
Snyk	Issue on External Service	No impact listed	07:52	Dec 19, 2018, 09:57 (7 d)	resolved
Plivo	Partial failures on outbound Tollfree, Regular & Shortcode SMS on SMS API	No impact listed	16:17	16:17 (0 min)	resolved
HubSpot	Global Search is experiencing intermittent failures for some users	No impact listed	16:54	22:25 (5.5 h)	resolved
Smartsheet	SAML SSO Sign-in Failures	No impact listed	18:13	Dec 13, 2018, 00:22 (6.2 h)	resolved

Still open from earlier days 2

Vendor	Incident	Impact	Started	Resolved	Status
Bitrise	Issues with 2FA enabled Apple Developer accounts	Minor	Dec 6, 2018, 14:27	15:46 (6 d)	resolved
Smartsheet	Datamesh Unavailable	No impact listed	Dec 11, 2018, 16:56	17:34 (25 h)	resolved

Maintenance 6

Vendor	Incident	Impact	Started	Resolved	Status
Trello	[Scheduled] Scheduled Maintenance	Maintenance	04:16	04:16 (0 min)	resolved
Postman	[Scheduled] Planned maintenance for Redirection Service	Maintenance	08:30	08:54 (24 min)	resolved
Postman	[Scheduled] Planned maintenance for Public Collection Documentation	Maintenance	10:30	11:30 (1.0 h)	resolved
Postman	[Scheduled] Planned maintenance for User Skill Service	Maintenance	10:30	11:08 (38 min)	resolved
GitHub Copilot	[Scheduled] "Github Services" Feature Webhook Brownout	Maintenance	18:15	Dec 13, 2018, 18:15 (24 h)	resolved
GitHub	[Scheduled] "Github Services" Feature Webhook Brownout	Maintenance	18:15	Dec 13, 2018, 18:15 (24 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Optimizely, Segment, imgix, Bitbucket, Heap, Plivo, Twilio, Shopify, PandaDoc, Buildkite, Snyk, HubSpot.

Cite this

16 vendor-reported incidents started on 2018-12-12 (UTC) across 13 vendors, 3 labelled major or critical by the vendor.

Title: Outages on December 12, 2018
Vendor: Rewindex daily outage roundup
Date: 2018-12-12 00:00 UTC
URL: https://rewindex.com/outages/2018-12-12

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