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CompaniesHeapMonthly reportsDecember 2018

Heap in December 2018: incidents, uptime and changes

10incidents posted
0labelled major or critical
100%free of major/critical
83.47%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 5.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 9 · No impact listed 1

Incidents 10

IncidentImpactStartedDurationStatusDay
Delayed Heap SQL SyncsMinor5.8 hresolved12-04
Live View unavailableMinor3.1 hresolved12-04
Temporary Data LatencyMinor2.7 hresolved12-05
Temporary Data LatencyMinor29 hresolved12-06
Delayed Heap SQL SyncsMinor6.2 hresolved12-07
Temporary Data LatencyMinor2.2 hresolved12-12
Delayed Heap SQL SyncsMinor25 hresolved12-13
Delayed Heap SQL SyncsMinor26 hresolved12-17
Unexpected interactions between Snapshots and site codeNo impact listed0 minresolved12-19
Heap Connect Column values appearing as nullMinor26 hresolved12-22

Cite this

Heap posted 10 status incidents in December 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in December 2018
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2018/12

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