# Heap in December 2018: incidents, uptime and changes

> Heap in December 2018: 10 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2018/12
Last updated: 2019-01-01T00:00:00Z

- Incidents posted: 10 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 9, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 83.47% free of any incident; outage time 0 min, incident time 5.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2018](https://rewindex.com/company/heap/2018/11.md) · Next: [January 2019](https://rewindex.com/company/heap/2019/01.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/rmpcl8cdy01h.md) | minor | 2018-12-04 13:43 UTC | 2018-12-04 19:32 UTC | 5.8 h | resolved |
| [Live View unavailable](https://rewindex.com/company/heap/incidents/8sr4xxb6rzf4.md) | minor | 2018-12-04 16:26 UTC | 2018-12-04 19:31 UTC | 3.1 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/t5ssq5v3wmn1.md) | minor | 2018-12-05 22:30 UTC | 2018-12-06 01:13 UTC | 2.7 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/131lbkq4zrtg.md) | minor | 2018-12-06 17:08 UTC | 2018-12-07 22:25 UTC | 29 h | resolved |
| [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/r5wq8ln7xj8w.md) | minor | 2018-12-07 16:09 UTC | 2018-12-07 22:19 UTC | 6.2 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/bby5l3yq1332.md) | minor | 2018-12-12 01:24 UTC | 2018-12-12 03:36 UTC | 2.2 h | resolved |
| [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/n1bqnx69vtql.md) | minor | 2018-12-13 16:23 UTC | 2018-12-14 17:31 UTC | 25 h | resolved |
| [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/x2y1nbzwyr5t.md) | minor | 2018-12-17 15:51 UTC | 2018-12-18 17:29 UTC | 26 h | resolved |
| [Unexpected interactions between Snapshots and site code](https://rewindex.com/company/heap/incidents/9cwb21g7z3mc.md) | none | 2018-12-19 22:23 UTC | 2018-12-19 22:23 UTC | 0 min | resolved |
| [Heap Connect Column values appearing as null](https://rewindex.com/company/heap/incidents/cfk3p4klccz6.md) | minor | 2018-12-22 01:00 UTC | 2018-12-23 03:17 UTC | 26 h | resolved |

## Cite this

Heap posted 10 status incidents in December 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2018/12
- Citation: Heap, “Heap in December 2018” (2018-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2018/12 (CC BY 4.0).
- Markdown link: `[Heap: Heap in December 2018 (2018-12-01)](https://rewindex.com/company/heap/2018/12)`


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Canonical: https://rewindex.com/company/heap/2018/12 · Markdown: https://rewindex.com/company/heap/2018/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:01:39.049Z