CompaniesHeapMonthly reportsJanuary 2019
Heap in January 2019: incidents, uptime and changes
3incidents posted
1labelled major or critical
99.97%free of major/critical
76.87%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 12 min, incident time 7.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 2
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Live View unavailable | Major | 12 min | resolved | 01-12 |
Other incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Delayed Heap Connect Syncs | Minor | 8 d | resolved | 01-03 | |
| Temporary data latency | Minor | 3.9 h | resolved | 01-23 |
Maintenance 2
Show scheduled maintenance
Cite this
Heap posted 3 status incidents in January 2019 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Heap in January 2019
- Vendor
- Heap
- Date
- URL
- https://rewindex.com/company/heap/2019/01