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CompaniesTwilioMonthly reportsDecember 2018

Twilio in December 2018: incidents, uptime and changes

24incidents posted
0labelled major or critical
100%free of major/critical
91.20%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 2.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 23 · No impact listed 1

Incidents 24

IncidentImpactStartedDurationStatusDay
Outbound SMS Delays to Cell C, South AfricaMinor1.3 hresolved12-01
Inbound calls failing to Brazil tollfree phone numbersMinor3.7 hresolved12-02
Inbound calls failing to Israel phone numbersMinor54 minresolved12-02
Outbound SMS delivery delays to O2 in UKMinor1.4 hresolved12-06
Outbound SMS delivery delays to O2 in UKMinor3.8 hresolved12-06
Duplicate messages for some MMSMinor7.3 hresolved12-06
Inbound calls failing to Indonesia numbersMinor1.2 hresolved12-07
SMS delays towards AT&T and Sprint from US Toll-free numbersMinor5.4 hresolved12-11
Failure to receive calls on some phone numbers in Ireland and NetherlandsMinor1.0 hresolved12-12
Inbound Call failures to a subset of Colombian NumbersMinor23 hresolved12-14
Outbound SMS Delays to 3, Hutchison network in IndonesiaMinor1.2 hresolved12-14
Connectivity failures on the TURN serviceMinor11 minresolved12-14
Outbound SMS Delays to T-Mobile & MetroPCS from US short codesMinor32 minresolved12-14
SMS Delivery Failure to Nepal TelecomMinor2.1 hresolved12-16
DLRs delayed for SMS sent from short codes to T-Mobile in USMinor1.7 hresolved12-17
SMS delay for messages sent from short codes to T-Mobile in USMinor43 minresolved12-17
Inbound call failures to some Twilio France, Ireland and Netherlands NumbersMinor1.3 hresolved12-22
Outbound Toll Free SMS delays in USNo impact listed8.3 hresolved12-23
Short code MMS delays to US networksMinor3.8 hresolved12-25
SMS Delivery Failures to Nepal TelecomMinor2.2 hresolved12-26
SMS Delivery Delays to EgyptMinor2.4 hresolved12-27
Inbound Call Failures to Brazil Toll-Free NumbersMinor1.5 hresolved12-28
SMS Delivery failures to Tanzania Vodacom usersMinor4.4 hresolved12-31
No DLRs from France(208)/Bouygues(20)Minor4.2 hresolved12-31

Maintenance 1

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Twilio posted 24 status incidents in December 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in December 2018
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2018/12

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