Outages by dayDecember 27, 2018

Outages on December 27, 2018

UTC day 2018-12-27 (Dec 27, 2018, 00:00 to Dec 27, 2018, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

14incidents started

3labelled major or critical

9vendors with a new incident

2still open from earlier days

By vendor label: Critical 1 · Major 2 · Minor 7 · No impact listed 4 · 4 maintenance

Incidents started this day 14

Vendor	Incident	Impact	Started	Resolved	Status
QuickBooks Online	Some customers are unable to login in to QuickBooks	Critical	20:00	23:54 (3.9 h)	resolved
QuickBooks Online	Customers unable to connect to financial instituations and see their bank feeds in QuickBooks	Major	02:33	04:15 (1.7 h)	resolved
Bandwidth	SMS and MMS Deliverability issue	Major	17:21	19:01 (1.7 h)	resolved
Stitch	Database Maintenance	Minor	03:10	06:30 (3.3 h)	resolved
Plivo	Call failures on inbound voice towards California (Chico) & Texas (El Paso) phone numbers	Minor	09:46	Dec 29, 2018, 13:57 (2 d)	resolved
Twilio	SMS Delivery Delays to Egypt	Minor	13:06	15:29 (2.4 h)	resolved
BigCommerce	Slow response times	Minor	17:03	17:23 (20 min)	resolved
Plivo	Delivery delays on inbound\outbound SMS towards all US & Canada Toll-Free numbers	Minor	17:12	19:03 (1.9 h)	resolved
Plivo	Delivery delays on inbound SMS towards US & Canada numbers	Minor	17:26	19:04 (1.6 h)	resolved
Bandwidth	MMS Deliverability delays through LAX	Minor	21:13	Dec 28, 2018, 00:21 (3.1 h)	resolved
Discord	Service Outage	No impact listed	01:20	02:35 (1.3 h)	resolved
Smartsheet	Planned Maintenance	No impact listed	04:01	Dec 28, 2018, 05:45 (26 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - Multiple Markets	No impact listed	09:41	Dec 29, 2018, 13:54 (2 d)	resolved
Gorgias	Notifications are not delivered to the mobile app	No impact listed	18:01	18:24 (23 min)	resolved

Still open from earlier days 2

Vendor	Incident	Impact	Started	Resolved	Status
Mapbox	Map data degradation	Minor	Dec 21, 2018, 16:06	19:49 (6 d)	resolved
QuickBooks Online	Customers facing billing issues with Intuit Online Payroll	Minor	Dec 26, 2018, 22:16	19:05 (21 h)	resolved

Maintenance 4

Vendor	Incident	Impact	Started	Resolved	Status
Postman	[Scheduled] Planned maintenance for Postman Authentication Service	Maintenance	01:30	03:30 (2.0 h)	resolved
Postman	[Scheduled] Planned maintenance for Postman Monitors	Maintenance	08:30	11:30 (3.0 h)	resolved
Postman	[Scheduled] Planned maintenance for Custom Domain Management	Maintenance	09:45	10:16 (31 min)	resolved
Postman	[Scheduled] Planned maintenance for Postman Authentication Service	Maintenance	10:31	11:30 (59 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: QuickBooks Online, Bandwidth, Stitch, Plivo, Twilio, BigCommerce, Discord, Smartsheet, Gorgias.

Cite this

14 vendor-reported incidents started on 2018-12-27 (UTC) across 9 vendors, 3 labelled major or critical by the vendor.

Title: Outages on December 27, 2018
Vendor: Rewindex daily outage roundup
Date: 2018-12-27 00:00 UTC
URL: https://rewindex.com/outages/2018-12-27

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