CompaniesQuickBooks OnlineIncidents
QuickBooks Online: Customers facing billing issues with Intuit Online Payroll
Timeline of updates
- resolved
This incident has now been resolved. We are working on processing refunds for our customers who have been affected by this billing issue. If you are affected by this issue you should see a refund in the next few business days. There is no action needed on your part. We apologize for the interruption in service and thank you for your patience as we worked to fix it.
From QuickBooks Online’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.quickbooks.intuit.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2018-12-26 22:16 UTC, resolved after 21 h, 1 update(s).
- Title
- Customers facing billing issues with Intuit Online Payroll
- Vendor
- QuickBooks Online
- Date
- URL
- https://rewindex.com/company/quickbooks-online/incidents/0dmnwjg8pl4p
QuickBooks Online profileRecent QuickBooks Online incidentsAll outages on December 26, 2018QuickBooks Online in December 2018MarkdownJSON