# QuickBooks Online: Customers facing billing issues with Intuit Online Payroll

> QuickBooks Online status incident “Customers facing billing issues with Intuit Online Payroll” on 2018-12-26: impact minor (vendor’s label), 21 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/quickbooks-online/incidents/0dmnwjg8pl4p
Last updated: 2018-12-27T19:05:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-12-26 22:16 UTC · Resolved: 2018-12-27 19:05 UTC · Duration: 21 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/0dmnwjg8pl4p](https://status.quickbooks.intuit.com/incidents/0dmnwjg8pl4p)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2018-12-27 19:05 UTC: This incident has now been resolved. We are working on processing refunds for our customers who have been affected by this billing issue. If you are affected by this issue you should see a refund in the next few business days. There is no action needed on your part. We apologize for the interruption in service and thank you for your patience as we worked to fix it.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2018-12-26 22:16 UTC, resolved after 21 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/quickbooks-online/incidents/0dmnwjg8pl4p
- Citation: QuickBooks Online, “Customers facing billing issues with Intuit Online Payroll” (2018-12-26 22:16 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/incidents/0dmnwjg8pl4p (CC BY 4.0).
- Markdown link: `[QuickBooks Online: Customers facing billing issues with Intuit Online Payroll (2018-12-26)](https://rewindex.com/company/quickbooks-online/incidents/0dmnwjg8pl4p)`


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/0dmnwjg8pl4p · Markdown: https://rewindex.com/company/quickbooks-online/incidents/0dmnwjg8pl4p.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/0dmnwjg8pl4p · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:32:48.051Z